FedEx by Shippo , 10 reviews

Overall rating
1.1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 10% of ratings are 2 stars
    1
  • 90% of ratings are 1 stars
    9
February 19, 2024

Seems not fully figured out. How come you can't insure your shipments if you use your own FedEx acct?? Doesn't seem to integrate this. Due to this we cannot use it.

Inhabit
United States
25 days using the app
Shippo replied February 20, 2024

Hello,

Thank you for your review. With FedEx by Shippo, you'd essentially be using Shippo's FedEx Platform account - using your own carrier account would require a different connection process. We'd love to provide more details regarding FedEx by Shippo and help clarify things. Unfortunately, we could not locate your Shippo account by your review name - we kindly ask that you reach out to us at support@shippo.com and let us know you are following up on a Shopify app review. Happy to help!

Thank you,
Shippo Support

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