Reviews (502)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless store integration, and time-saving features such as automatic label generation. Its support for FedEx OneRate is particularly valued. The customer service is often commended for its responsiveness and multi-channel assistance. Merchants find the app reliable and efficient in simplifying shipping, with some using it for several years. It's recommended for its performance and the benefits it brings to businesses.

June 28, 2023

Great customer service, fast response, working great!...............................................

BALÉMAGE Official Website
Cyprus
24 days using the app
August 30, 2019

Simple app that gets the job done. Excellent and responsive customer support. They added features to the app at no extra cost. Highly recommend.

La Tortilla Factory
United States
24 days using the app
December 31, 2020

I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.

HommeFemmeLA
United States
Almost 2 years using the app
PluginHive replied January 4, 2021

Thanks a lot for the review. We’re glad to know you are happy with the Shopify FedEx app and our service.

May 9, 2022

Customer service was amazing. Easy to set up. Thank you! Prathyusha was great and very patient. I am happy with her service.

Sacred Visions
United States
23 days using the app
PluginHive replied July 20, 2022

Thank you for taking the time to share your experience with us. We are glad to know that the app is easy to use and the support was helpful.

February 7, 2021

Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.

Hey Harper
Germany
Over 1 year using the app
PluginHive replied February 11, 2021

Thank you for taking the timeout to leave us a review. Your feedback helps us to improve our products.

October 27, 2020

Good Support on implementation. Better support team and app works perfectly for fedex shipping partner.

Juicy Chemistry
India
21 days using the app
February 21, 2022

Great app easy to use and saves us a lot of time. Customer services always helpfull, quick en great. We now can expand worldwide!

CEK Gymnastics
Netherlands
21 days using the app
February 23, 2023

Shashi Kumar helped me to ensure the app was set up correctly and ran through all of the features for me. The app appears to work well although we've only performed test orders to date. Shashi reassured me that if I need anything going forwards that we can get in contact anytime. Their support and service is spot on.

James White Drinks
United Kingdom
21 days using the app
June 1, 2020

What took months with a previous developer on the Craft Commerce platform only took myself, who has no experience in building sites, less than a day to integrate with our FedEx account rates and get all our products accurately pulling shipping costs. Definitely recommend.

PedestalSource
United States
21 days using the app
November 5, 2020

We have a very urgent request concerning the transport module. The team of support has a very efficient glass transportation system. Thank you very much for your help and your professionalism.
Great job. We are saving 200 dollars per month with you.

Adizes Institute Publishing
United States
20 days using the app