Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

December 7, 2021

As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.

Sanga Collection
South Africa
About 4 hours using the app
PluginHive replied January 4, 2022

Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.

April 10, 2023

Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.

Cheetah Stand
United States
About 3 hours using the app
PluginHive replied April 13, 2023

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Regards,
PH Ship, Rate & Track App Team

Edited January 4, 2022

This app is great and cuts out any human errors and a lot of time consuming tasks. Very easy to set up and lots of options to customize for all business needs. 100% a recommended app.

Frost of London
United Kingdom
About 3 hours using the app
PluginHive replied March 10, 2022

Thank you for your positive feedback. We are happy to know that the app was beneficial to you in many ways especially that it helped you to cut out human errors and saved a lot of your time. We will definitely offer our continued support!

April 26, 2023

It's great app integrated with Fedex. The support rep was very nice as he helped me how to use the app very detail by zoom meeting. Appreciated!

BEL Furniture
United States
About 3 hours using the app
Edited March 13, 2023

The plugin itself does everything we need it to do, especially since we use One Rate, and it was recommended to us by our FedEx sales rep based on their clients' feedback. Regarding support & customer service, Shashi responded almost immediately after I submitted a ticket, and was able to help fix my problem right away.

Imperial Barber Products
United States
About 3 hours using the app
PluginHive replied March 14, 2023

Thank you for sharing your experience with PH Ship, Rate, and Track app for FedEx.

We're glad to hear that our app has met all your shipping needs, especially with FedEx One Rate, and that you received prompt and effective support from our team.

We appreciate your business and look forward to serving you further.

April 11, 2023

Setting up was pretty easy by a representative that helped me.
I will write another review after the first shipment has been sent out and delivered.

Evorden
Canada
About 3 hours using the app
July 18, 2023

Awesome help! Sibi was very nice and very helpful. He fixed my issues and helped me learn how to use the app. Thank you!

Vermont Glove
United States
About 2 hours using the app
November 8, 2019

This app is greatly developed and has an amazing support staff. It is also the only app on the market that offers the ability to offer FedEx Published Rates in the online store allowing us to maximize profits.

ICO Uniforms
United States
About 2 hours using the app
February 14, 2023

Extremely helpful and easy setup. Can't wait to get started. Onboarding with our FedEx account was super simple and we are happy with the results. Sibi was great and answered all the important questions.

Eclipse Glasses
United States
About 2 hours using the app
May 16, 2023

good service we appreciate the app assistance. No evaluation is required through the app. satisfied

Lasio Professional Hair Care
United States
About 2 hours using the app