Reviews (541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

Edited January 4, 2022

This app is great and cuts out any human errors and a lot of time consuming tasks. Very easy to set up and lots of options to customize for all business needs. 100% a recommended app.

Frost of London
United Kingdom
About 3 hours using the app
PluginHive replied March 10, 2022

Thank you for your positive feedback. We are happy to know that the app was beneficial to you in many ways especially that it helped you to cut out human errors and saved a lot of your time. We will definitely offer our continued support!

April 26, 2023

It's great app integrated with Fedex. The support rep was very nice as he helped me how to use the app very detail by zoom meeting. Appreciated!

BEL Furniture
United States
About 3 hours using the app
November 17, 2023

As simple to use an configure as any other Shopify setting. Instant customer support. Works perfectly, easily recommended.

FineLiquors
United States
About 3 hours using the app
October 24, 2023

Service was great and explained everything very clear

Cammy Nguyen
United States
About 3 hours using the app
Edited March 13, 2023

The plugin itself does everything we need it to do, especially since we use One Rate, and it was recommended to us by our FedEx sales rep based on their clients' feedback. Regarding support & customer service, Shashi responded almost immediately after I submitted a ticket, and was able to help fix my problem right away.

Imperial Barber Products
United States
About 3 hours using the app
PluginHive replied March 14, 2023

Thank you for sharing your experience with PH Ship, Rate, and Track app for FedEx.

We're glad to hear that our app has met all your shipping needs, especially with FedEx One Rate, and that you received prompt and effective support from our team.

We appreciate your business and look forward to serving you further.

April 11, 2023

Setting up was pretty easy by a representative that helped me.
I will write another review after the first shipment has been sent out and delivered.

Evorden
Canada
About 3 hours using the app
February 14, 2023

Extremely helpful and easy setup. Can't wait to get started. Onboarding with our FedEx account was super simple and we are happy with the results. Sibi was great and answered all the important questions.

Eclipse Glasses
United States
About 2 hours using the app
May 16, 2023

good service we appreciate the app assistance. No evaluation is required through the app. satisfied

Lasio Professional Hair Care
United States
About 2 hours using the app
July 18, 2023

Awesome help! Sibi was very nice and very helpful. He fixed my issues and helped me learn how to use the app. Thank you!

Vermont Glove
United States
About 2 hours using the app
April 22, 2022

I just installed the app for FedEx shipping and looks like it will help save on shipping. We have not completely setup all the functions but the setup help from Jon was awesome

Maui Kuʻia Estate Chocolate
United States
2 days using the app