Reviews (667)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

June 15, 2022

Great app and very helpful customer service! Strongly recommend. If you are unsure of how to do something they are very happy to help.

Maqio
United Kingdom
Over 1 year using the app
OneCommerce replied June 15, 2022

Hi Maqio,

This is Ocean from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Ocean
Socialshop - Facebook, Google Shopping Feed

September 16, 2022

Best customer service out there! Really enjoy the feature of that app and Ocean was awesome at the customer service

Hooké
Canada
Over 1 year using the app
OneCommerce replied September 16, 2022

Hello Soft Services admin,

This is Ocean from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards!

Ocean
OneCommerce

October 5, 2022

Très bonne application, simplifie grandement l'integration G-shopping ! Et un service client extraordinaire !!! Merci à toute l'équipe !

REAVERFIT
France
Over 1 year using the app
OneCommerce replied October 5, 2022

Hi REAVERFIT admin,

Here's Ocean again from SocialShop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only SocialShop but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

All the best,
Ocean
SocialShop by OneCommerce

December 31, 2020

插件帮助了我许多,使我能够轻松抓取网站信息,为我的工作节省很多时间,客服Vicky很细心负责,对于问题耐心回答并积极解决所遇到的问题,推荐使用。The plug-in has helped me a lot, enabling me to easily grab the website information and saving a lot of time for my work. Vicky, the customer service staff, was very careful and responsible, patiently answered the questions and actively solved the problems encountered, and recommended it.

sofeelwigs
United States
Over 1 year using the app
OneCommerce replied December 31, 2020

Hi sofeelwigs store admin,

First of all, I sincerely thank your review.

Your reviews contribute greatly to our team in building the app and the customer experience.

In the process of using the product, if there is any inconvenience, please feel free to contact us.

Thank you again for using our app. <3

Best Regards,

Vicky

January 18, 2022

Thank you for your help to solving out the issues. My website has much more visitors now and hope this will help to make more sells. App work perfectly now. Whatever if anyone straggling with any issues how this app run as I did, contact Felix and he will happy to help over and over again until he doesn't find the best solution. Thanks again

Lilly and Mimi Fabric Shop
United Kingdom
Over 1 year using the app
OneCommerce replied January 18, 2022

Hi Noemi,

Here is Felix from Socialhead team,

Honestly the last 30-day period is the most amazing time to me since the day I started my job. Thank you so much for giving us a chance to make everything about the app clear for you and correct our situation.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

November 25, 2020

Customer Service is awesome, you can tell they legitimately know what they are doing and how to apply their services with social media applications. It has been really useful and I hope they continue their services as is. Thanks for all the help you have provided me !

The Radiant
United States
Over 1 year using the app
OneCommerce replied November 25, 2020

Hi The Radiant store admin,

Im Tracie from Customer Support of Socialshop. Thank you so much for your feedback. Im really appreciate

We are happy that you are satisfied with our app. We will try our best to bring you better experience.

Thank you again for choosing our app. If you meet any proble while using our app, feel free to contact me

Warmest Regards,
Tracie

December 3, 2021

After several problems with Facebook pixel mismatches and language feed issues, I got this app to manage my uploads in a comfortable way and it works great! And the support is very supportive and progressive!

lightia
Germany
Over 1 year using the app
OneCommerce replied December 7, 2021

Hi lightia store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

February 28, 2022

L'applicazione è molto semplice da usare ed intuitiva. La utilizzo per gestire i miei Feed collegati al Google Merchant e a Facebook per le campagne pubblicitarie. Un punto aggiuntivo al servizio clienti che è sempre disponibile a risolvere ogni dubbio sull'utilizzo dell'applicazione Complimenti a tutto il team per l'ottimo lavoro

Mason's
Italy
Over 1 year using the app
OneCommerce replied February 28, 2022

Hello Masonsfdmtest store admin,
This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards,
Abby
Socialshop - Facebook, Google Shopping Feed

November 18, 2021

The support staff Felix was so helpful. His explanations on how to use the app were very easy to understand.

BusDeals Today
United Arab Emirates
Over 1 year using the app
OneCommerce replied November 19, 2021

Hi BusDeals Today store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

February 22, 2023

Customer service is everything with apps like this, and the team at Socialshop go above and beyond. Can't recommend them highly enough.

Toby Leon
Australia
Over 1 year using the app
OneCommerce replied February 23, 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce