Reviews (667)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

January 18, 2022

She was really helpful and nice. I needed help with Merchant centre and creating feed. Thanks again for your help. :)

CARBICKOVA CROWNS
Czechia
Over 1 year using the app
OneCommerce replied January 18, 2022

Hi CARBICKOVA CROWNS Admin,

Rachel again from Socialhead Team.

I'd love to express my sincere thanks for your precious review about my service and the app.

I am extremely happy to see you had a fantastic time with us! It's our honor to have an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

October 18, 2022

Thank you for helping me setting the Google Shopping feed! Very easy to use app and they also helped me through the live Chat!

The Morena Linda
Switzerland
Over 1 year using the app
OneCommerce replied October 18, 2022

Hi The Morena Linda Store Admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

April 20, 2022

After trying several apps, I am sure that this app is by far the best. The synchronization works smoothly without any error messages. The support is also very helpful and fast. What I really like is that you can select the products to be synchronized very easily. For example, you can select specific collections from the Shopify store to be added to the product feed. This is especially helpful if you have a large number of products, but only want to show your bestsellers in the FB/Instagram store. So you can just select your bestseller collection. 5 stars for functionality, design, simplicity & support.

RAVE Clothing
Germany
Over 1 year using the app
OneCommerce replied April 20, 2022

Hello RAVE clothing admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

August 15, 2022

Great Support, fantastic support from the team Great App, easy to use, on time support for every thing

WIERDOO
United Arab Emirates
Over 1 year using the app
OneCommerce replied August 15, 2022

Hi Mohamed,

This is Ocean from Socialhead Team.

Thank you so much for your generous review and best wishes to you.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Ocean
Socialshop - Facebook, Google Shopping Feed

November 12, 2021

I upgraded this wonderful app to get even more benefit from it and needed help with establishing the functionality of the features I upgraded for. Felix helped me with great visuals that pointed exactly to what I needed to do and how it would look after completed. He was extremely polite, professional and efficient. This is what great customer service looks like. And it was a Friday night! Thank you Felix.

SB Sentient Beauty LLC
United States
Over 1 year using the app
OneCommerce replied November 15, 2021

Hi SB Sentient Beauty LLC store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

December 12, 2022

The apps is easy to install and quick response from their team support. Thank you!!!!!!!!!!!!!!!!!!!!

THAMON
Thailand
Over 1 year using the app
OneCommerce replied December 12, 2022

Hi Chaisathitporn,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

February 14, 2022

The service is exceptional. Vicky has solved the problem by going above and beyond. This app is a game-changer.

Techsale Australia
Australia
Over 1 year using the app
OneCommerce replied February 14, 2022

Hi Techsale Australia admin,

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Vicky
Socialshop - Facebook, Google Shopping Feed

August 31, 2022

Great customer service! Just uploaded Facebook catalog (you can't upload more than one on the free plan) which Julie was very helpful with. My products keep getting declined for some reason so let's see what happens.

Planted
United Kingdom
Over 1 year using the app
OneCommerce replied August 31, 2022

Hi Planted admin,

This is Julie from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Julie
Socialshop - Facebook, Google Shopping Feed

March 17, 2022

Using this app for 2 years now. The number of options it offers is amazing.
Plus you get the best tech support from their side.
Highly Recommended!
Abby from their team is a rockstar!

SWAG KICKS
Pakistan
Over 1 year using the app
OneCommerce replied March 17, 2022

Hi SWAG KICKS,

Here's Abby from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

June 16, 2022

So far, the app doesn't disappoint! Customer service is top-notch. They guide you through the whole process via chat. It is effortless to set up the feeds! A toddler can do it! :)) Many thanks, Niel!

Leota
United States
Over 1 year using the app
OneCommerce replied June 16, 2022

Hi Leota admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed