Reviews (670)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

October 20, 2021

Fantastic app to setup all of your shopping feeds via Facebook & Google. Allows endless custom field mapping to maximise your SEO return and the team with Wendy are fantastic and very fast at responding when there are any questions or issues. Really recommend them, compared to a lot of apps I have used for the function of feeds, this has been the best one and believe me, I have tried a lot that do not come anywhere near the standards of Socialshop.

Sendegaro
United Kingdom
Over 1 year using the app
OneCommerce replied October 20, 2021

Hi Sendegaro store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

Edited December 31, 2020

I used this app and it has been very useful to me once again ! It’s been great working with Vicky from Social Head ! She has been very helpful in helping me set up my Facebook product feed

ADAPTE
India
Over 1 year using the app
OneCommerce replied December 31, 2020

Dear Mr.Ishani Behl

I sincerely thank your review.

This is my second time being honored to support you and I am very happy about that. Thank you for adding more motivation so that we can add new features and bring a better customer experience.

Once again, I really thank you for using our app.

Best Regards,

Vicky

December 21, 2022

This app is awesome and the support is fantastic . I was having trouble adding the custom labels to the GMC and Felix did a great job assisting me. I highly recommend this service /app

BidetSplashes
United States
Over 1 year using the app
OneCommerce replied December 21, 2022

Hi Ed,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

September 8, 2023

Great experience with the app! I also received stunning support from Ocean during the app setup. Everything went so smooth and it is working exacly the way I wanted :)

GlamPosters
Poland
Over 1 year using the app
OneCommerce replied September 27, 2023

Hi GlamPosters admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

June 30, 2023

This app works seamlessly pushing my Shopify products to my Instagram shop feed. I hadn't logged in for a while, had some issues reconnecting my feed, and their customer service was super helpful and knowledgable - and quick! Got it back working with no issues. I definitely recommend this app.

Oopsie Daizee
Canada
Over 1 year using the app
OneCommerce replied July 24, 2023

Hi Oopsie Daize admin,

Here's Oceanfrom FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

February 12, 2022

Great support. Very knowledgeable and fixed my problem quickly.
My instagram feed was not working properly however it was fixed in no time.

bedbuddies.com.au
Australia
Over 1 year using the app
OneCommerce replied February 13, 2022

Hi Steve,

It's me - Felix again from Socialhead Team.

First of all, I sincerely thank you for your precious review.

I truly appreciate your feedback and comment about your experience when using our app and loving my support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

March 14, 2023

Ótimo suporte. Boa ferramenta. Principalmente para quem precisa mapear categorias e filtrar produtos.

Necrogarden Aesthetic Store
Brazil
Over 1 year using the app
OneCommerce replied March 14, 2023

Olá,

Aqui está Felix novamente da Socialshop. Muito obrigado por sua avaliação de coração.

Além disso, para tornar sua experiência melhor, continuaremos melhorando nossos serviços para usuários valiosos do Socialshop como você. Obrigado pelas palavras amorosas que você compartilhou e obrigado por ser a melhor parte do Socialshop

Além disso, recomendo fortemente que você verifique nosso blog para obter as últimas notícias sobre não apenas o Socialshop, mas também outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/

Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco através do nosso chat ao vivo ou envie um e-mail para support@socialhead.io

Cumprimentos,
Félix
Socialshop da OneCommerce

March 14, 2022

All the SocialHead apps that I have used have been easy to both install and setup. Where I required more information, their support was instant and solved my issues within minutes. Great company to work with on my Shopify stores. Thanks guys

Voyage Maison
United Kingdom
Over 1 year using the app
OneCommerce replied March 14, 2022

Hi Voyage Maison ,

Here's Abby from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

March 25, 2020

What a helpful app! The support was also great, and I highly suggest working with Social Shop. Our products are synchronized, and everything is working perfectly.
Customer service is very responsive, friendly, and helpful! They Replied to my questions and told me exactly what to do. Extremely recommended and much better of all the other apps I've tested in the past!
I highly recommend Social Shop for any store that needs to synchronize and manage a product feed for Google shopping. One of the best features of the app is that you have the option to select the Collections you want to upload rather than uploading all of your products especially products that you do not want to be listed on Google shopping.

Nerostala
United States
Over 1 year using the app
OneCommerce replied March 27, 2020

Hello John,

Here is Vivian from Customer Support team, and I am really grateful for your feedback. It will surely be a big motivation for SocialShop team to keep improving the app!

If you have any feedback or if any issue arises, your opinion is always welcome. Feel free to contact us via in-app live chat or email at support@socialhead.io, we are happy to help.

Warmest regards,
Vivian

April 21, 2023

Very good customer support. I'm glad I got the app it saves me a lot of time synchronizing the changes from my Shopify products.

Natural Vibes Clothing
Luxembourg
Over 1 year using the app
OneCommerce replied April 24, 2023

Hi admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce