Reviews (667)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

July 8, 2022

brilliant app with the team we set it all up facebook and google within 10 minutes absolute unreal. will be adding more feeds soon.

MissDrip.co.uk
United Kingdom
Almost 2 years using the app
OneCommerce replied July 8, 2022

Hello there,

Here's Niel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

Edited July 28, 2022

Since my previous review, (Now deleted) Neil contacted me within seconds, and within five minutes had sorted the problems.
My active items literally doubled in seconds

Test Valley Models.com
United Kingdom
Almost 2 years using the app
OneCommerce replied July 28, 2022

Hi Test Valley Models.com admin

This is Niel from Socialhead team

First of all, I am really thank you for your sympathy and understand with this situation.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

November 1, 2022

Great app , even better service from Neil Walked me through the complete set up And then checked all was correct Thank you

Red Hamper
United Kingdom
Almost 2 years using the app
OneCommerce replied November 1, 2022

Hi Red Hamper Store Admin,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

February 6, 2023

Super geholpen door de medewerkers van Socialshop. Ze hebben ontzettend kundig gereageerd op mijn vragen!

MaximaVida
Netherlands
Over 1 year using the app
OneCommerce replied February 6, 2023

Hallo beheerder,

Hier is Ocean van Socialshop. Hartelijk dank voor uw hartelijke beoordeling.

Daarnaast zullen we, om uw ervaring te verbeteren, onze diensten blijven verbeteren voor gewaardeerde Socialshop-gebruikers zoals u. Bedankt voor de liefdevolle woorden die je hebt gedeeld, en bedankt dat je het beste deel van Socialshop bent.

Ik raad je ook ten zeerste aan om onze blog te bekijken voor het laatste nieuws over niet alleen Socialshop, maar ook over andere van onze OneCommerce-applicaties - een toonaangevend eCommerce Solution Platform, meer dan dat op https://onecommerce.io/blog/

Als je nog vragen hebt, neem dan gerust contact met ons op via onze livechat of stuur een e-mail naar support@socialhead.io

Groeten,
Ocean
Socialshop by OneCommerce

October 6, 2021

Very well made and perfectly working app. Support responds very quickly and is very helpful. Recommended

Monilia27 - Gioielli in argento personalizzati
Italy
Over 1 year using the app
OneCommerce replied October 6, 2021

Hi Monilia27 - Gioielli in argento personalizzati store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

May 11, 2022

I have been using this app for more than a year now and it's been awesome always. What's really amazing is that the team is so proactive identifying any issues and solve it in a time manner even before I notice it I myself. Here I really want to thank Felix who helped me to address a big issue so patiently! Highly recommend this app!

MYU Essentials
Australia
Over 1 year using the app
OneCommerce replied May 11, 2022

Hello MYU Essentials Admin,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

I am truly happy too see you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Felix
Socialshop - Facebook, Google Shopping Feed

February 22, 2023

excellent service!! impeccable work from Ocean and her team thank you guys !!
looking forward to work with you again

Magrim Watch
Canada
Over 1 year using the app
OneCommerce replied February 23, 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

February 7, 2023

The app is great, but support is stellar. Thay go above and beyond with any issue i've had, not only solving the specifical issue, but beeing proactive in searching for other issues. Highly recommend.

Dermatología Estoril
Chile
Over 1 year using the app
OneCommerce replied February 7, 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

October 20, 2021

Fantastic app to setup all of your shopping feeds via Facebook & Google. Allows endless custom field mapping to maximise your SEO return and the team with Wendy are fantastic and very fast at responding when there are any questions or issues. Really recommend them, compared to a lot of apps I have used for the function of feeds, this has been the best one and believe me, I have tried a lot that do not come anywhere near the standards of Socialshop.

Sendegaro
United Kingdom
Over 1 year using the app
OneCommerce replied October 20, 2021

Hi Sendegaro store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

Edited December 31, 2020

I used this app and it has been very useful to me once again ! It’s been great working with Vicky from Social Head ! She has been very helpful in helping me set up my Facebook product feed

ADAPTE
India
Over 1 year using the app
OneCommerce replied December 31, 2020

Dear Mr.Ishani Behl

I sincerely thank your review.

This is my second time being honored to support you and I am very happy about that. Thank you for adding more motivation so that we can add new features and bring a better customer experience.

Once again, I really thank you for using our app.

Best Regards,

Vicky