Reviews (667)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

May 26, 2022

Felix is amazing! he helped me fix a lot of issues and even jumped with me on 2 zooms! thank you so much for the help, amazing support from this app!

Tailored Canvases
United States
About 2 years using the app
OneCommerce replied May 26, 2022

Hi Harel,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

December 13, 2022

Sehr schneller und hilfsbereiter Support, die App hilft mir sehr bei der Optimierung der Datenfeeeds für die einzelnen Sales-channels

My Fine Jewellery
Austria
Almost 2 years using the app
OneCommerce replied December 13, 2022

Hallo My Fine Jewellery Store Administrator,

Hier ist wieder Ocean von Socialshop. Vielen Dank für Ihre tolle Bewertung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte Socialshop-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und danke, dass Sie der beste Teil von Socialshop sind

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu Socialshop, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@socialhead.io

Grüße,
Ozean
Socialshop von OneCommerce

November 12, 2021

This app is fantastic - but the customer service is even better! Perfect, simple way to get feeds syncing properly. Other methods dont work nearly as well and are full of bugs - this app works great! Very friendly helpful team too who respond quickly on Live Chat. Recommend!

Tiny Toes UK
United Kingdom
Almost 2 years using the app
OneCommerce replied November 15, 2021

Hi Tiny Toes UK store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

October 27, 2020

Great app. Works perfectly to generate a feed for both google merchant and facebook catalog. Whenever I faced a problem support was responsive and helped me to solve the problem.

Soul & Peace
India
Almost 2 years using the app
December 5, 2022

Trato excelente y muy resolutiva. Atenta y muy amable en todo momento. Se molestó en buscar el problema y dar con la solución.

FARMACIA CEBERIO
Spain
Almost 2 years using the app
OneCommerce replied December 5, 2022

Hi admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

July 6, 2022

Great app! Very simple and easy to use. Many useful features. Has everything that needed. Thank you! Totally recommend!

Albina
United States
Almost 2 years using the app
OneCommerce replied July 6, 2022

Dear Albina admin,

This is Niel from the Socialhead Team.

First and foremost, I want to express my gratitude for your thoughtful evaluation.

We value your feedback and comments on your experience with our app and how much you like our help.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

June 14, 2022

I used this app to update our product feed into our facebook catalog, App is really user-friendly and very easy to understand and the support team is excellent, especially shout out to one of the support team members (Mr. Neil) who helped me solve the issues with my feed file.

ZCRAVE
United States
Almost 2 years using the app
OneCommerce replied June 14, 2022

Hi Gaddam,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

September 10, 2022

Great app and superb support. Totally recommended for all your channels! By far the most easy app for feeds! Thank you so much!

3rd Floor
Greece
Almost 2 years using the app
OneCommerce replied September 10, 2022

Hi Mary,

This is Felix from Socialshop.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://onecommerce.io/blog/

Best Regards !

Felix
OneCommerce

March 23, 2022

When using this app, I got fantastic help from the support team! Never before have I experienced such a quick and comprehensive response from the support team. It now works perfectly. Thanks again!

Tennisdistrict.com
Netherlands
Almost 2 years using the app
OneCommerce replied March 23, 2022

Hi Tennisdistrict admin and Ruben,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

November 2, 2022

The support is amazing - everytime i have some question, there will be an expert to help you, no waiting. They will check everything for you and give you the best advice. I recommend them :)

Onesleep.com
Bulgaria
Almost 2 years using the app
OneCommerce replied November 2, 2022

Hi Onesleep.com admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce