Reviews (667)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

August 2, 2021

Tina and her team helped me fix some problems with my products. They made for me all the modifications ! I really appreciate it and I recommend this app, a great team that can help you and a great app to help you to synchronize your products with Google Shopping ! I'm sure that my campaigns will reach a 100% optimization now !

Pompons et Coquillages
France
9 months using the app
OneCommerce replied August 3, 2021

Hi Pompons et Coquillages store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

February 24, 2022

The app works great for both Facebook and Google. The support team is always ready to help. Thank you, guys.

Artdesigna Glass Printing Wall Arts
Austria
9 months using the app
OneCommerce replied February 25, 2022

Hello Artdesigna Glass Printing Wall Arts store admin,
This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards,
Abby
Socialshop - Facebook, Google Shopping Feed

December 15, 2022

The service from the support team is great. They always provide the helps I need and answet my questions in a timely manner.

Boutique en ligne officielle de MSI France
Netherlands
8 months using the app
OneCommerce replied December 15, 2022

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

August 9, 2022

Felix has been incredibly useful throughout our process of getting approved in Google Shopping ads. I've been with shopify for years now and have never experienced this level of concierge support Felix makes you feel. Totally 1,000,000% Recommended.

Kim and Kimmy
United Arab Emirates
8 months using the app
OneCommerce replied August 9, 2022

Hi Tomas,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

February 3, 2022

Fantastic app and even better customer support! It's really intuitive and the team is there to help if you need anything at all.

Ralph Christian
United States
8 months using the app
OneCommerce replied February 3, 2022

Hi Matthew,

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Vicky
Socialshop - Facebook, Google Shopping Feed

January 11, 2023

Julie is so kind to help me solve the problem. She also help me to set rule to exclude the item that out of stock, thanks a lot!

Mewaii Germany
China
8 months using the app
OneCommerce replied January 11, 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

October 6, 2020

Very good support! Also nice customizing options for the feed. Special Thanks for Talia and her help.

Place At Home
Türkiye
8 months using the app
January 10, 2023

Great app, works well and support was very helpful! I was having issues syncing with Google's tagging system and Neil had it fixed in no time!

Pana Be Real
United States
8 months using the app
OneCommerce replied January 10, 2023

Hi Pana Be Real Store admin,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Niel
Socialshop by OneCommerce

April 7, 2022

Abby was very helpful and had patience with my questions. She helped me install the app correctly. Now I wait to see when google will approve my feed.

Zalia Atelier
United States
8 months using the app
OneCommerce replied April 8, 2022

Hello Zalia Atelier admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed

April 14, 2022

The support team is very patient and helpful to let us understand the use of the APP more quickly. Hope to develop more features in the future.

Sklep online MSI | Oficjalny sklep MSI Polska
Poland
8 months using the app
OneCommerce replied April 14, 2022

Hello there,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialshop - Facebook, Google Shopping Feed