Reviews (665)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective integration and management of product feeds across platforms, enhancing online marketing and sales. It simplifies uploading products, increasing traffic and clicks, and improving visibility and customer engagement. The app supports multiple feeds and languages, features a user-friendly dashboard, and offers flexible product selection and feed customization. It is noted for reliable syncing, quick setup, and consistent performance without significant bugs. Support, including team members like Ricky, Julie, and Neil, is praised for responsiveness and effective problem-solving, enhancing the user experience.

August 18, 2023

I couldn't be more enthusiastic about recommending this app! The level of customer service they provide surpasses any I've encountered across various apps. Their responsiveness Julie is remarkable! They meticulously guide you through each step, patiently requesting screenshots to ensure your experience is flawless and comprehensible. Moreover, they go the extra mile by thoroughly inspecting every detail to ensure you're harnessing the app's full potential. Their commitment to customer satisfaction is truly commendable.

Babeside
Hong Kong SAR
9 months using the app
OneCommerce replied August 31, 2023

Hi Babeside admin,

Here's Ocean from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

July 4, 2021

It works and support is always available when you need it. whether you need some answer to a product feed-related issues or you can request for them to do it for you. So far so good. Thanks a lot. :-)

Jin Jacks
Canada
9 months using the app
OneCommerce replied July 4, 2021

Hi Jin Jacks store admin,

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky

December 6, 2022

We were having troubles with our products syncing to our facebook shop. This app fixed the problem and has been absolutely amazing to use! I also just had some difficulty with another problem on facebook shop and the team at Social Head was able to help me with amazing communication, step by step instructions and fast support.

Thank you so much!!!

Shadow Bang
Australia
9 months using the app
OneCommerce replied December 6, 2022

Hi admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

October 17, 2021

Socialhead solves our problem with some vendor fields in Google feed very well. In the past, GMC had various problems, and it was found that there was no vendor field. After using this, the vendor field of the corresponding product was added, and the approval rate of GMC products was greatly improved. Good product worth recommending.

Epiccross
United States
9 months using the app
OneCommerce replied October 17, 2021

Hi Epiccross Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

December 4, 2022

Ocean help me a bit on how to start with facebook feed and google merchant account setting me up on the right path. Thank you

AestMark Baby's & Kids Clothing and Accessories
United States
9 months using the app
OneCommerce replied December 5, 2022

Hi admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

December 6, 2022

Julie help me to setup my facebook shop and also google merch shop and she is very helpful and knowledgeable

AestMark Home Goods
United States
9 months using the app
OneCommerce replied December 6, 2022

Hi admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

March 15, 2022

Seems like a good app, the support chat is very fast. The app is easy to use and got my products imported and feed created within 10 min.

AVABeauty.dk
Denmark
9 months using the app
OneCommerce replied March 16, 2022

Hello AVABeauty.dk admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

October 21, 2022

Great app and excellent customer service team. They promptly helped me create data set in Facebook Business by using their app. Good job.

SportCouture.ro
Romania
9 months using the app
OneCommerce replied October 21, 2022

Hi there,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

August 2, 2021

Tina and her team helped me fix some problems with my products. They made for me all the modifications ! I really appreciate it and I recommend this app, a great team that can help you and a great app to help you to synchronize your products with Google Shopping ! I'm sure that my campaigns will reach a 100% optimization now !

Pompons et Coquillages
France
9 months using the app
OneCommerce replied August 3, 2021

Hi Pompons et Coquillages store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

February 24, 2022

The app works great for both Facebook and Google. The support team is always ready to help. Thank you, guys.

Artdesigna Glass Printing Wall Arts
Austria
9 months using the app
OneCommerce replied February 25, 2022

Hello Artdesigna Glass Printing Wall Arts store admin,
This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards,
Abby
Socialshop - Facebook, Google Shopping Feed