Reviews (670)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

February 9, 2023

Support Live super!! super available and professional, they will help you to monitor and correct any settings you need

Valentina Rio
Italy
10 months using the app
OneCommerce replied February 9, 2023

Hi there,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Niel
Socialshop by OneCommerce

April 5, 2022

Great App! Great customer service, pricing and features. I really suggest to download it, super idea

Ad Hoc Atelier
Italy
10 months using the app
OneCommerce replied April 5, 2022

Hi Ad Hoc Atelier admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

December 1, 2022

Great structured app and very kind support team! I can really recommend the app :) Go on like this!!

woody Onlineshop
Austria
10 months using the app
OneCommerce replied December 1, 2022

Hi woody Onlineshop admin,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

November 24, 2020

This is really a good app and customer service Annie is very helpful and prompt. Recommended. Thank you.

Thenovelshop
Singapore
10 months using the app
OneCommerce replied November 24, 2020

Dear Thenovelshop,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

May 18, 2022

I tend to go back n forth because the feed connects with my Facebook ad knowledge - which was too little. But the guys have been patient and pleasant to work with. One special thing is, comparing to Flexify the design is intuitive I really like it. Highly recommend but you should try to learn how to integrate with your current FB ads before upgrading to bigger package, like Pro or Enterprise. Hope this helps.

Tinoreading.club
Vietnam
10 months using the app
OneCommerce replied May 18, 2022

Hi Tinoreading.club admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

October 23, 2020

Thank you very much for your interest and relevance. Special thanks to Tracie. The whole team is great!

Cachée Concept
Türkiye
10 months using the app
March 15, 2022

Very happy to have found that app! It so good and the support is amazing too! Keep on rocking!! You guys nail it!

StandXT - Höhenverstellbare Tische
Germany
9 months using the app
OneCommerce replied March 16, 2022

Hi Chris,

Here's Niel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

January 5, 2021

I have installed this app a few days ago. So far I am having issues in that my FB store doesn't get updated. I am busy with support (Vicky) to try and sort it out. The installation etc was easy and quick

My Fancy Inc
South Africa
9 months using the app
OneCommerce replied January 5, 2021

Dear Hennie,

First of all, I sincerely thank your review.

Your remarks have tremendous meaning for us.

Once again, thank you for your trust and for giving us the opportunity to assist you.

Best Regards,

Vicky

November 23, 2022

Great app, I would definitely recommend it, it worked instantly without having to through any support, The user interface is super friendly and easy to use, I reached out to customer service later for a few questions by live chat and they answered right away with very accurate answers. The app itself works and would definitely prefer over the Shopify one.

Toytexx
Canada
9 months using the app
October 1, 2021

The alication is very useful and the best is its assistance service. For any questions, they serve you quickly and effectively and they are very competent.

SL7SHOP
Spain
9 months using the app
OneCommerce replied October 1, 2021

Hi SL7SHOP store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy