Reviews (658)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product feeds on platforms like Google Merchant and Facebook, noting its effectiveness in enhancing customer reach and preventing unwanted product submissions. It supports multi-language feeds and is adaptable for handling various product lines or stores, making it ideal for diverse needs. The app is user-friendly and reliable, requiring no technical expertise, which is crucial for consistent sales and marketing efforts. Customer support is frequently praised for its responsiveness and expertise, with staff members like Julie, Neil, and Ocean providing quick resolutions to issues during setup and ongoing usage.

December 5, 2022

Customer support is great, the app is very useful and easy to use. Definitely recommend trying it out.

Shapeless Prints
Portugal
3 months using the app
OneCommerce replied December 5, 2022

Hi admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

March 11, 2022

Super responsive support. VERY robust system. Would highly recommend. Abby is very helpful as are the other people who work for the company.

Spy Gadgets
United States
3 months using the app
OneCommerce replied March 11, 2022

Hi Spy Gadgets admin,

Here's Abby from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby,
Socialshop - Facebook, Google Shopping Feed

September 26, 2022

Social Shop is one of the best ways to connect your social media apps like Facebook, Instagram, etc., and the customer service is great. I love to talk to Felix, who always helps me solve my problems.

SHAVA
United States
3 months using the app
OneCommerce replied September 27, 2022

Hi Qamar,

Here's Felix from SocialShop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also I highly recommend you to check our blog for latest news regarding not only SocialShop, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
SocialShop by OneCommerce

June 15, 2022

Wow! The technical support is amazing! Just using the chat, Ocean and Neil had both contacted us within the same day as downloading the app, asking if we needed any help. I had thought that the chat would be an automated response, (which is always annoying...) but NO, these were real people! Neil was so helpful! He found a few features that we had not finished setting up. Good job Socialhead!

Alberta Motorsports Sales & Salvage Ltd
Canada
3 months using the app
OneCommerce replied June 15, 2022

Hi Alberta Motorsports Sales & Salvage Ltd admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

October 9, 2022

Great support by Felix, The app is useful to submit items to Facebook Catalog and Google Merchant. Hope to work with them more in the future.

A10 SHOP
India
3 months using the app
OneCommerce replied October 9, 2022

Hi Ashish,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

September 9, 2022

I have worked with many providers, and I must say that the customer service provided by the team at Social Shop is one of the best out there. My Customer Service Representative "Ocean" Was OUTSTANDING!!!! Because of her, I can not imagine using another application to manage my needs. Give OCEAN A RAISE!!!!

Watch Gang
United States
3 months using the app
OneCommerce replied September 9, 2022

Hi Watch Gang Admin,

This is Ocean from Socialshop app,

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

Regards,

Ocean
OneCommerce

June 10, 2022

Awesome app! :) Their customer service is fast, efficient and knowledgeable. They could answer all of my questions in a friendly, polite and patient way!

SIMPLY WOMAN
Canada
3 months using the app
OneCommerce replied June 10, 2022

Dear SIMPLY WOMAN admin,

This is Niel from the Socialhead Team.

First and foremost, I want to express my gratitude for your thoughtful evaluation.

We value your feedback and comments on your experience with our app and how much you like our help.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

March 23, 2020

This shopping feed app is similar to other shopping feed app which uses Google API. But, the exceptional part is the support team and the pricing(yes,it's FREE). Vivian, the support executive went out of her way to help me out with various issues including the changes I need to make and she went out of her way to suggest a few things and clarified any doubts I had. Thanks, I truly recommend this app with my whole heart.

morshopping.com
United States
3 months using the app
OneCommerce replied March 27, 2020

Hello Ankit,

Here is Vivian from Customer Support team, and I'm so glad to hear that you love our app! The team is really grateful for your feedback, and we will keep improving SocialShop for the better.

While you are using our app, if any issue arises or if you have any feedback, your opinion is always welcome. Feel free to contact us via in-app live chat or email at support@socialhead.io, as we are always here to help you out!

Warmest regards,
Vivian

December 21, 2021

nice application !! help me a lot and customizable product feed and super great team support !! recommended one.

TAKTAI
Thailand
3 months using the app
OneCommerce replied December 23, 2021

Hi TAKTAI Store Admin,

Here's Felix from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Felix

June 13, 2022

Support so far has been amazing and the app is easy to use, Great functionality compared to others. One thing missing is ability to use collections to create sets in facebook.

Zone3 LTD
United Kingdom
3 months using the app
OneCommerce replied June 13, 2022

Hello Zone3 LTD Admin,

This is Niel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Niel
Socialshop - Facebook, Google Shopping Feed