Reviews (668)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

September 10, 2023

Very good app! Greate support every time they help us with what we need

Zemra Home
Romania
4 months using the app
OneCommerce replied September 27, 2023

Hi Zemra Home admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

Edited December 30, 2020

that very good team they're helping me set up and make me feel comfortable really they're telling you how to do if you want someting they're fixing for you now dont have to download many app belive me

Connectionjewelry
Switzerland
4 months using the app
OneCommerce replied December 30, 2020

Dear Arisara,

Here's Annie from Customer Support of Socialhead.

First of all, I sincerely thank your feedback.

Currently, our app is working hard to build the best customer experience.

If during the process of using, you have encountered inconvenience related to uploading products to feed, we would love to receive information from you to assist you in handling it.

We've also opened a new stream of support for you by our best support specialist. We are looking forward to every second of your feedback!

Best Regards,
Annie

Edited July 20, 2020

Thank you for the awesome support! Vivian helped us in rectifying the issues reported earlier (error called "Invalid Value for Double" ) and now the things shine. I am updating the rating to 5-star.

Lanka Basket
Sri Lanka
4 months using the app
November 12, 2021

This has been a great app and so much better than using just the facebook channel on shopify. It syncs just as it's suppose to and works seamlessly.

The ZigZag Stripe
United States
4 months using the app
OneCommerce replied November 15, 2021

Hi The ZigZag Stripe store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

February 10, 2023

Super-fast and pleasant support! Great app!

Online store Edelvika
Czechia
4 months using the app
OneCommerce replied February 10, 2023

Hi there,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Niel
Socialshop by OneCommerce

July 28, 2021

This app is perfect for setting up a feed to Facebook. Very simple to set up and they provide excellent customer service if there are any issues!

Manifest Metal Art
United States
4 months using the app
OneCommerce replied July 28, 2021

Hi Manifest Metal Art store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

October 19, 2022

Support services are very good. excellent . As well as an application that has very beautiful and wonderful features

ali95
Iraq
4 months using the app
OneCommerce replied October 19, 2022

Hi there,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

Edited November 18, 2021

非常好的APP,客服也非常的棒,有問題都會協助處理,非常推薦大家使用,我也一直都是使用這APP,另外如果有新的功能客服人員也會協助安裝及其他問題,這是我用過好的APP其中之一了。非常的推薦不會失望的

InstaModern
China
4 months using the app
OneCommerce replied November 18, 2021

嗨 InstaModern 商店管理员,
我是来自 Socialhead 团队的 Windy。

首先,我真诚地感谢您留下评论。

您是我们成长更多并带来更好客户体验的原因。

再次感谢您信任和使用我们的应用程序。

此外,我们正在开发一个关于所有有用信息的博客,这些信息可以帮助您使用 Socialhead 的所有应用程序在社交网络上开展业务。

请在此处参考更多详细信息:https://socialhead.io/blog/

此致!
Windy

November 9, 2023

Awsome Suport thx thx thx thx

CrazySellings
Romania
4 months using the app
OneCommerce replied November 14, 2023

Hi CrazySellings store admin,
Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
FeedHub by OneCommerce

January 5, 2021

Very quick and helpful chat service!! I had a problem with with feed mapping and I got a solution in 10 minutes. :-)

Hanks Brand Shoes
Spain
4 months using the app
OneCommerce replied January 5, 2021

Hi Hanks Brand Shoes store admin,

I am Tracie from Customer Support of Socialhead. Thank you so much for your review and for choosing our app

We are improving our app day by day to give you better experience. If you meet any issue while using our app, dont be hesitate to contact us

Warmest Regards,
Tracie