Reviews (658)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product feeds on platforms like Google Merchant and Facebook, noting its effectiveness in enhancing customer reach and preventing unwanted product submissions. It supports multi-language feeds and is adaptable for handling various product lines or stores, making it ideal for diverse needs. The app is user-friendly and reliable, requiring no technical expertise, which is crucial for consistent sales and marketing efforts. Customer support is frequently praised for its responsiveness and expertise, with staff members like Julie, Neil, and Ocean providing quick resolutions to issues during setup and ongoing usage.

February 14, 2022

Great app and support! works as intended, cutomer support was very helpful and responsive. Would recommend.

Pheasant Shop
United States
4 months using the app
OneCommerce replied February 15, 2022

Hi Pheasant Shop Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

December 8, 2022

Ocean provided great customer service and helped me set up the feed. I am looking forward to getting support on this app as I was having a lot of trouble with the Shopify Google app. So far this has been a very easy experience.

Dearly
United States
4 months using the app
OneCommerce replied December 8, 2022

Hi Dearly store admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

October 23, 2020

Great application! It is easy to setup and made simple to navigate. Also the support helped me with any questions I had.

Buccellasi-rings
United States
4 months using the app
April 18, 2022

Great App, Completed the need. Support team was so cooperative, Thank you Felix for great help.....

Nasj Fashion
United States
4 months using the app
OneCommerce replied April 18, 2022

Hi Bilal,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

Edited December 30, 2020

that very good team they're helping me set up and make me feel comfortable really they're telling you how to do if you want someting they're fixing for you now dont have to download many app belive me

Connectionjewelry
Switzerland
4 months using the app
OneCommerce replied December 30, 2020

Dear Arisara,

Here's Annie from Customer Support of Socialhead.

First of all, I sincerely thank your feedback.

Currently, our app is working hard to build the best customer experience.

If during the process of using, you have encountered inconvenience related to uploading products to feed, we would love to receive information from you to assist you in handling it.

We've also opened a new stream of support for you by our best support specialist. We are looking forward to every second of your feedback!

Best Regards,
Annie

Edited July 20, 2020

Thank you for the awesome support! Vivian helped us in rectifying the issues reported earlier (error called "Invalid Value for Double" ) and now the things shine. I am updating the rating to 5-star.

Lanka Basket
Sri Lanka
4 months using the app
November 12, 2021

This has been a great app and so much better than using just the facebook channel on shopify. It syncs just as it's suppose to and works seamlessly.

The ZigZag Stripe
United States
4 months using the app
OneCommerce replied November 15, 2021

Hi The ZigZag Stripe store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

February 10, 2023

Super-fast and pleasant support! Great app!

Online store Edelvika
Czechia
4 months using the app
OneCommerce replied February 10, 2023

Hi there,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Niel
Socialshop by OneCommerce

July 28, 2021

This app is perfect for setting up a feed to Facebook. Very simple to set up and they provide excellent customer service if there are any issues!

Manifest Metal Art
United States
4 months using the app
OneCommerce replied July 28, 2021

Hi Manifest Metal Art store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

October 19, 2022

Support services are very good. excellent . As well as an application that has very beautiful and wonderful features

ali95
Iraq
4 months using the app
OneCommerce replied October 19, 2022

Hi there,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce