Reviews (670)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

September 13, 2022

This app has great function and meet my needs. and they have amazing service, Niel helps me for anything!

Yaakie
Hong Kong SAR
5 months using the app
OneCommerce replied September 13, 2022

Hello Yaakie admin,

This is Niel from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards !

Niel
OneCommerce

September 5, 2022

Excellent app with many features and customisation - the support is the best in the business and they could not have done more - thanks very much I fully recommend anyone who has a facebook or instagram shop to use this app

Cyprinus Carp Fishing Technology
United Kingdom
5 months using the app
OneCommerce replied September 5, 2022

Hello Andrew,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

January 12, 2023

The support is unmatched and even though I didn't know how to work around the tools, their support was always happy to help me or even do the tasks I require. I have never found this level of service before and so quick too! Happy to be a customer

Top Deck Inn
United Kingdom
5 months using the app
OneCommerce replied January 12, 2023

Hi Top Deck Inn admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

November 30, 2020

I love this app and the support team, for a free app the support team is top notch, they are quick to take any your request, Cheers to Annie the support staff who helped us a lot during the need...

Elilhaam
United Arab Emirates
5 months using the app
OneCommerce replied November 30, 2020

Dear Elilhaam,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

October 13, 2022

The app is great and the customer service is excellent as well. This product is easier to use than most and is a great deal for the price. Niel was extremely helpful and patient with me throughout the setup process. What a great team!

Bodypos.shop
United States
5 months using the app
OneCommerce replied October 13, 2022

Hi Anthony,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

Edited December 9, 2020

I've only started using this app but so far the team has been very helpful and I've found the app easy enough to use. I've found the integration with Facebook smooth.

Abroochable Pin Heads
Australia
5 months using the app
OneCommerce replied December 9, 2020

Hi Abroochable Pin Heads store admin,

Here is Vicky from Socialshop Team.

I sincerely thank your review.

You are the reason we improve the quality of our app every day.
Thank you for trusting and using our app.

Best Regards,

Vicky

July 14, 2022

I am using this app on my second shop and I am extremely happy with the customer service. Rachel and Felix are wholesome! Really friendly, helpful and willing to help with everything.

TruClothing.com
United Kingdom
5 months using the app
OneCommerce replied July 14, 2022

Hi TruClothing admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

November 20, 2024

I tried several apps before this one, but the support I received from Julie was truly exceptional. Unlike my previous experiences, she was incredibly patient and helpful, guiding me through the setup process step by step. She answered all my questions with great precision and never rushed, making me feel fully supported throughout. I highly recommend both the app and the customer service, especially thanks to Julie's professionalism. A truly positive experience!

Shoplifts
Italy
OneCommerce replied November 22, 2024

Hi there,

Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
FeedHub by OneCommerce

Edited November 29, 2021

Glad we found this app and appreciate the customer service we received from Truc Vo. She was very helpful and guided us through the process via video chat. Thank you!

shopsockprints
United States
5 months using the app
OneCommerce replied November 30, 2021

Hi shopsockprints store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

December 8, 2022

it was easy to set up feeds for my store ! it was done in few easy steps , and all along there was an expert guiding me. all this for free

Her Fame
India
5 months using the app
OneCommerce replied December 8, 2022

Hi admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce