Reviews (658)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product feeds on platforms like Google Merchant and Facebook, noting its effectiveness in enhancing customer reach and preventing unwanted product submissions. It supports multi-language feeds and is adaptable for handling various product lines or stores, making it ideal for diverse needs. The app is user-friendly and reliable, requiring no technical expertise, which is crucial for consistent sales and marketing efforts. Customer support is frequently praised for its responsiveness and expertise, with staff members like Julie, Neil, and Ocean providing quick resolutions to issues during setup and ongoing usage.

July 14, 2022

I am using this app on my second shop and I am extremely happy with the customer service. Rachel and Felix are wholesome! Really friendly, helpful and willing to help with everything.

TruClothing.com
United Kingdom
5 months using the app
OneCommerce replied July 14, 2022

Hi TruClothing admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

Edited November 29, 2021

Glad we found this app and appreciate the customer service we received from Truc Vo. She was very helpful and guided us through the process via video chat. Thank you!

shopsockprints
United States
5 months using the app
OneCommerce replied November 30, 2021

Hi shopsockprints store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

December 8, 2022

it was easy to set up feeds for my store ! it was done in few easy steps , and all along there was an expert guiding me. all this for free

Her Fame
India
5 months using the app
OneCommerce replied December 8, 2022

Hi admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

March 3, 2023

Muito bom o atendimento! Atendente muito profissional, sabedora de sua profissao, educada, inteligente e prestativa.

Lojadulucas
Brazil
5 months using the app
OneCommerce replied March 7, 2023

Olá administrador,

Aqui está o Ocean da Socialshop. Muito obrigado por sua avaliação de coração.

Além disso, para tornar sua experiência melhor, continuaremos melhorando nossos serviços para usuários valiosos do Socialshop como você. Obrigado pelas palavras amorosas que você compartilhou e obrigado por ser a melhor parte do Socialshop

Além disso, recomendo fortemente que você verifique nosso blog para obter as últimas notícias sobre não apenas o Socialshop, mas também outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/

Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco através do nosso chat ao vivo ou envie um e-mail para support@socialhead.io

Cumprimentos,
Ocean
Socialshop da OneCommerce

December 12, 2020

Schnell und unkompliziert! Obs funktioniert werden wir sehen :-).....................................

Goldene Rakete
Germany
5 months using the app
OneCommerce replied December 13, 2020

Dear Goldene Rakete,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

May 3, 2022

Rachel is one of the most talented customer care manager I ever worked with. I'm so happy of the app and the support

HK WOMAN
Italy
5 months using the app
OneCommerce replied May 3, 2022

Hello HK WOMAN Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

December 26, 2022

The best service, I received service from Ocean she is patient and professional!
We purchased the package Facebook, Google Shopping Feed.

Reebok
Israel
5 months using the app
OneCommerce replied December 26, 2022

Hi Reebok admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

April 20, 2023

better than paid are good . i'm enjoying with apps with free version and friendly use and easy userp

Glowovy
United States
5 months using the app
OneCommerce replied April 20, 2023

Hi admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

December 16, 2022

The app Seems very easy to use. And customer service is great! Julie helped me with everything and was very friendly!

ASK Apparel LLC
United States
5 months using the app
OneCommerce replied December 16, 2022

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

October 10, 2022

Amazing and excellent customer support, and this app save a lot of time to handle errors appear in FB, IG and Google catalogs

Cupindy
Egypt
4 months using the app
OneCommerce replied October 10, 2022

Hi Ahmed,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce