Reviews (663)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective integration and management of product feeds across platforms, enhancing online marketing and sales. It simplifies uploading products, increasing traffic and clicks, and improving visibility and customer engagement. The app supports multiple feeds and languages, features a user-friendly dashboard, and offers flexible product selection and feed customization. It is noted for reliable syncing, quick setup, and consistent performance without significant bugs. Support, including team members like Ricky, Julie, and Neil, is praised for responsiveness and effective problem-solving, enhancing the user experience.

July 15, 2021

Great app, great support when needed. great app for product feeds for google merchant centre and facebook. Would recommend this app for the ease of use and great support.

The Cracking Racking Ltd
United Kingdom
5 months using the app
OneCommerce replied July 15, 2021

Hi The Cracking Racking Ltd store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

January 2, 2023

Amazing piece of APP and exellent service.
I am running my google feeds very smoothly with no faults.

Yofeely
Israel
5 months using the app
OneCommerce replied January 2, 2023

Hi Lawrence,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

September 16, 2022

Great support with quick responses, they helped us with the configuration and everything went smoothly. Thanks

Birchbox
United States
5 months using the app
OneCommerce replied September 16, 2022

Hello Birchbox admin,

This is Julie from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards!

Julie
OneCommerce

Edited April 14, 2023

great world class support!!! the program is great now i have very clean feeds. good work and thank you. thank you.

geistreich Akademie
Germany
5 months using the app
OneCommerce replied November 22, 2022

Hi geistreich Akademie admin,

Here's Ocean again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

January 2, 2023

I was served by Felix who has provided the most friendly, helpful and understanding customer service I have ever received. Being a first time drop shipper opening my store I am very satisfied by the service Felix has provided. Very knowledgeable and helpful.

Express Shop
China
5 months using the app
OneCommerce replied January 2, 2023

Hi Kylie,

Here's Felix from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

September 13, 2022

This app has great function and meet my needs. and they have amazing service, Niel helps me for anything!

Yaakie
Hong Kong SAR
5 months using the app
OneCommerce replied September 13, 2022

Hello Yaakie admin,

This is Niel from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards !

Niel
OneCommerce

September 5, 2022

Excellent app with many features and customisation - the support is the best in the business and they could not have done more - thanks very much I fully recommend anyone who has a facebook or instagram shop to use this app

Cyprinus Carp Fishing Technology
United Kingdom
5 months using the app
OneCommerce replied September 5, 2022

Hello Andrew,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

January 12, 2023

The support is unmatched and even though I didn't know how to work around the tools, their support was always happy to help me or even do the tasks I require. I have never found this level of service before and so quick too! Happy to be a customer

Top Deck Inn
United Kingdom
5 months using the app
OneCommerce replied January 12, 2023

Hi Top Deck Inn admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

November 30, 2020

I love this app and the support team, for a free app the support team is top notch, they are quick to take any your request, Cheers to Annie the support staff who helped us a lot during the need...

Elilhaam
United Arab Emirates
5 months using the app
OneCommerce replied November 30, 2020

Dear Elilhaam,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

October 13, 2022

The app is great and the customer service is excellent as well. This product is easier to use than most and is a great deal for the price. Niel was extremely helpful and patient with me throughout the setup process. What a great team!

Bodypos.shop
United States
5 months using the app
OneCommerce replied October 13, 2022

Hi Anthony,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce