Reviews (668)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

November 6, 2020

Super app! Very quick to install and add the catalog feed. The support team was very helpful and quick to give an answer. We are very satisfied with this app

SECRET FAUNA
Spain
6 months using the app
OneCommerce replied November 13, 2020

Hello Secret Fauna store admin,

I am Tracie from Customer Support of Sociashop. Im so glad to receive your feedback and to know that you are satisfied with our app.

We will try our best to bring you better experience day by day. Thank you for choosing Socialshop. If you meet any issue while using our app, do not be hesitate to contact me.

Warmest Regards,
Tracie

May 18, 2023

Support très réactif et outil qui répond très bien à nos besoins, je recommande sans hésiter cet outil !

Slowy
France
6 months using the app
OneCommerce replied June 21, 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

September 23, 2020

Thank you very much for vicky's patient answers. I like this software very much. Their response speed is very fast and very efficient. I highly recommend everyone to use it.

wiipop
Hong Kong SAR
6 months using the app
February 25, 2022

i use the app and its amazing. the help is so good,. the staff is 5 star . im so thankful and happy.; i recommend this app to all the business owners. And felix is the best app developer you can ask for. the customer service is amazing and they help you and guide you all the way up.

Bella Mia Activewear
United States
6 months using the app
OneCommerce replied February 25, 2022

Hello Bella Mia Activewear store admin,
This is Felix from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards,
Felix
Socialshop - Facebook, Google Shopping Feed

November 30, 2020

Very Good App. I would recommend every seller should have it and boot your business. Thank you for supporting us.

Buyforless
United States
6 months using the app
OneCommerce replied November 30, 2020

Hi Buyforless store admin,

I am Tracie from Customer Support of Socialshop. I received your feedback. Im so glad that you like our app. Thank you so much for choosing Socialshop

We are improving our app day by to bring you better experience. So if you need any further help, dont be hesitate to contact us

Warmest Regards,
Tracie

August 24, 2022

Amazing app! I had one of the lovely support workers Julie reach out and fix a catalog issue I was having with Facebook! She helped me fix it in 5 minutes! :)

BambooBabee
Australia
6 months using the app
OneCommerce replied August 24, 2022

Hi BambooBabee admin,

This is Julie from Socialhead Team.

First and foremost, I want to express my gratitude for your thoughtful evaluation.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Julie
Socialshop - Facebook, Google Shopping Feed

June 15, 2022

great support. fast and good! love it! I use the app several weeks and it works really good! YOU CAN USE IT WITHOUT ANY DOUBTS!

MIK Motoren GmbH
Germany
6 months using the app
OneCommerce replied June 15, 2022

Hi MIK Motoren GmbH Admin,

Niel again from Socialhead Team.

First of all, I sincerely thank you for your awesome review.

I really appreciate your feedback and comment about your experience when using our app and loving my support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

May 22, 2022

Very easy to use and great customer service helped me solve my problem. Compared with other similar applications, the price is slightly higher, but the problem is solved quickly

BGCOPPER
Hong Kong SAR
6 months using the app
OneCommerce replied May 22, 2022

Hi BGCOPPER Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

September 29, 2022

Get super fast and satisfying help. My recommendation is definitely there. I really hope that this will solve my problem with Google Feed. But I'm very confident!

Welt der Vierbeiner
Germany
6 months using the app
OneCommerce replied September 29, 2022

Hi Nico,

Here's Niel from Facebook, Google Shopping Feed. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued app users like you. Thank you for the loving words you've shared, and thank you for being the best part of Facebook, Google Shopping Feed.

Also I highly recommend you to check our blog for latest news regarding not only Facebook, Google Shopping Feed, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Facebook, Google Shopping Feed by OneCommerce

February 14, 2023

Thanks for your support Niel. Help creating a feed and what I could do with my starter package. Will trial this and run a few ads and see results before I consider upgrading to Standard or professional subscription.

McEntee's Tea
Ireland
6 months using the app
OneCommerce replied February 14, 2023

Hi there,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Niel
Socialshop by OneCommerce