Reviews (665)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective integration and management of product feeds across platforms, enhancing online marketing and sales. It simplifies uploading products, increasing traffic and clicks, and improving visibility and customer engagement. The app supports multiple feeds and languages, features a user-friendly dashboard, and offers flexible product selection and feed customization. It is noted for reliable syncing, quick setup, and consistent performance without significant bugs. Support, including team members like Ricky, Julie, and Neil, is praised for responsiveness and effective problem-solving, enhancing the user experience.

November 19, 2021

This app works well and the support is friendly and easily available. I don't know what else to write in here.

Latinkiin.fi
Finland
26 days using the app
OneCommerce replied November 19, 2021

Hi Latinkiin.fi store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

Edited July 14, 2021

Almost perfect and way better than competition. (One Star Missing as I need to use other tool for a feature) There's a feature in Flexify that optimizes image for square view by using Affine Clamp, If that can be included in this app - There won't be any other requirement left that this app can't do. Suggestions;
1. Image Optimizations
2. Ability to include specific tag / categories / collections in custom field (it helps a lot to create groups in facebook) Thank you for making awesome tool!

Manjubaa
India
Almost 2 years using the app
OneCommerce replied July 14, 2021

Hi Manjubaa store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

July 12, 2021

mon flux de socialshop arrive sur merchant center sans erreur alors que mon flux content api de shopify arrive avec des erreurs size, color, gender, ...., je ne sais pas comment faire

Majapicaflo
France
25 days using the app
OneCommerce replied July 12, 2021

Salut administrateur du magasin Majapicaflo,
Voici Windy de l'équipe Socialhead.

Tout d'abord, je vous remercie sincèrement d'avoir laissé un avis.

Vous êtes la raison pour laquelle nous nous développons davantage et apportons une meilleure expérience client.

Encore une fois, merci de faire confiance et d'utiliser notre application.

En outre, nous développons un blog sur toutes les informations utiles qui peuvent vous aider à faire votre entreprise sur les réseaux sociaux avec toutes les applications de Socialhead.

Veuillez vous référer à plus de détails ici : https://socialhead.io/blog/

Meilleures salutations!
Windy

October 10, 2022

Fácil de usar, rápida y un servicio de atención al cliente muy rápido y efectivo. La recomiendo al 100%

Mylemon.shop
Spain
25 days using the app
OneCommerce replied October 10, 2022

Hola administrador de Mylemon.shop,

Aquí está Félix de Socialshop. Muchas gracias por su revisión de gran corazón.

Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de Socialshop como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de Socialshop.

Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre Socialshop, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/

Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io

Saludos,
Félix
Tienda social de OneCommerce

October 10, 2022

I signed up with OneCommerce today because I have been having consistent issues within my Shopify Store and connecting with FB & Google Merchant. It has been extremely frustrating. Once I connected to OneCommerce I instantly received a chat from Ocean. She made everything fit into place and so simple. It took me days to go around in circles and with no resolution. Once I connected to Ocean she got everything into place for me, was so kind, so patient! She really made a very frustrating situation into a very happy one! I was ready to give up until she and OneCommerce came along! Thank you Ocean!!! You are AMAZING!

InfinitiOnline
United States
25 days using the app
OneCommerce replied October 10, 2022

Hi Jennifer,

Here's Ocean from SocialShop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of SocialShop

Also, I highly recommend you to check our blog for the latest news regarding not only SocialShop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
SocialShop by OneCommerce

April 12, 2022

nice and good App , will help too much special for the people who do not have experience and do not know how to do

Aboshiny
China
24 days using the app
OneCommerce replied April 13, 2022

Hello Aboshiny admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

May 16, 2022

Easy integration and great customer support that always goes the extra mile to solve all demands as soon as possible.

PlusGear
Austria
24 days using the app
OneCommerce replied May 17, 2022

Hi Nino,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

March 8, 2022

Great App, easy way to customize the product feed . Support is also very passionate, they will try their very best to solve any kind of issue,

shipped
Germany
24 days using the app
OneCommerce replied March 8, 2022

Hi Shipped admin,

Here's Abby from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby,
Socialshop - Facebook, Google Shopping Feed

December 1, 2020

So i got my google merchant suspended and they helped me to find the issue now i will try to fix and check if gonna work...they point that google didn't even help and ignore me... They are pro and i like how they care about you. thanks guys..let's see if will work with google. Hope that my comment can help you to decide guys.

gamingevolutionshop.com
Japan
24 days using the app
OneCommerce replied December 1, 2020

Hi gamingevolutionshop.com store admin,

I am Tracie from Customer Support of Socialshop. Thank you so much for your feedback and for choosing our app

We will improve day by day to give you better experience. So if you meet any issue while using app, dont be hesitate to contact us

Warmest Regards,
Tracie

March 18, 2022

The employees of SocialHead have helped me tremendously! Always a super fast response with clear explanations. Thank you!

Padeldistrict.com
Netherlands
23 days using the app
OneCommerce replied March 18, 2022

Hi there,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialshop - Facebook, Google Shopping Feed