Reviews (668)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient management and optimization of product feeds on platforms like Facebook and Google. It simplifies setup, enhances product visibility, and supports multi-language feeds for wider audience reach. The app allows for targeted marketing with a user-friendly dashboard and reliable performance, integrating seamlessly with Shopify. The support team, notably Ricky and Julie, is responsive and offers personalized assistance, enhancing the overall user experience.

July 20, 2021

This app works fine for Facebook and Google data source feeds if you are directing customers to your Shopify for checkout, but DO NOT USE if you have Facebook/Instagram checkout enabled. It does not keep your inventory synced back to Shopify in realtime to prevent overselling on FB and IG. And IMO, for the price, it should. There are better apps (for less) when it comes to realtime sync, but none with the in depth filtering features. If you don't need advanced filters on the products you want synced, I would go with an app that updates products in realtime.

White Raven Boutique
United States
11 months using the app
OneCommerce replied July 21, 2021

Hi White Raven Boutique store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
We are truly sorry and hope to offer you better services in the future.

Wish you all the best <3
Best Regards!
Windy

April 11, 2022

Abby di socialhead è stata molto brava, disponibile e paziente ad aiutarmi con i feed e alcuni problemi con google. 5 stelle meritate!

Le Vanità
Italy
11 days using the app
OneCommerce replied April 11, 2022

Hello Le Vanità admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed

April 12, 2022

Not only was Abby polite, she had a very clear way of describing what was wrong and what was she going to do to fix the problems. She has an in depth knowledge of the product. I highly recommend reaching out to her in case of any query. Thanks again, Abby! :)

Colorbar
India
11 days using the app
OneCommerce replied April 12, 2022

Hello Colorbar admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed

December 13, 2022

Best support! Thank you! I hope it will be work well for Google and Facebook. Best support! Thank you!

DENTIPHOTO.COM
Estonia
11 days using the app
OneCommerce replied December 13, 2022

Hi DENTIPHOTO.COM admin,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

February 13, 2023

helped to day by Julie veru undrestanding my issue and in a quikly time evry thing renmain nice a good.
thank you very much Julie

Ready4You
Canada
11 days using the app
OneCommerce replied February 13, 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

January 13, 2022

Rachel was so great! She took her time and went over everything with me, I truly appreciate her and her professionalism!!!! THANK YOU RACHEL!!!!!

The Dreamers Club
United States
11 days using the app
OneCommerce replied January 14, 2022

Hi The Dreamers Club Store Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & my upport.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

November 11, 2022

Ainda estou testando, deveria ter suporte ao idioma portuges, assim ficaria perfeito. Deveria importar a categoria do Google Fields.

pegandofogo
Brazil
10 days using the app
OneCommerce replied November 16, 2022

Olá,

Aqui está o Ocean da Socialshop. Muito obrigado por sua avaliação de coração.

Além disso, para tornar sua experiência melhor, continuaremos melhorando nossos serviços para usuários valiosos do Socialshop como você. Obrigado pelas palavras amorosas que você compartilhou e obrigado por ser a melhor parte do Socialshop

Além disso, recomendo fortemente que você verifique nosso blog para obter as últimas notícias sobre não apenas o Socialshop, mas também outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/

Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco através do nosso chat ao vivo ou envie um e-mail para support@socialhead.io

Cumprimentos,
Ocean
Socialshop da OneCommerce

April 5, 2022

Amazing App & Great customer service. Easy to use and available chat support. thank you and hope it will help us build our store.

INAKOL
Israel
10 days using the app
OneCommerce replied April 5, 2022

Hi INAKOL admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

February 14, 2021

pas mal , en cours d'essai pour la boutique facebook...................................................................................................................................................................................................................................

BENEFIT BEAUTY ® : PARFUMS ET COSMETIQUES
France
10 months using the app
OneCommerce replied February 14, 2021

Cher administrateur de la boutique BENEFIT BEAUTY ® : PARFUMS ET COSMETIQUES,

Voici Annie du service client de Socialhead.

Tout d'abord, je remercie sincèrement vos commentaires.

Actuellement, notre application travaille dur pour créer la meilleure expérience client. nous respectons toujours les vraies valeurs, nous voulons donc vous inciter à croire en notre honnêteté.

Si au cours du processus d'utilisation, vous rencontrez des inconvénients, nous aimerions recevoir des informations de votre part pour vous aider à les gérer.

Nous avons également ouvert un nouveau flux d'assistance pour vous. Nous attendons avec impatience chaque seconde de vos commentaires!

Par ailleurs, nous développons un blog sur toutes les informations utiles qui peuvent vous aider à faire vos affaires sur les réseaux sociaux avec toutes les applications de Socialhead. Veuillez consulter plus de détails ici: https://socialhead.io/blog/

Meilleures salutations,
Annie

July 11, 2022

I was using datafeedwatch. Support was difficult to get. Socialshop from Vietnam is probably the best tech support I have ever received on Shopify.

elo
Pakistan
10 days using the app
OneCommerce replied July 11, 2022

Hi Mr. Qamar,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed