Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage and optimize product feeds on Google and Facebook, highlighting its intuitive interface and multilingual product upload capabilities. They appreciate features like the ability to select specific collections for uploads, which aids in targeting international markets. The app is noted for its reliable performance and seamless integration with platforms like Google Merchant and Facebook, enhancing advertising campaigns. Exceptional customer support, with staff members like Ricky, Julie, and Neil, is frequently praised for their responsiveness and effectiveness in resolving issues, contributing significantly to improved marketing and sales outcomes.
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Great support team, they were very quick to help me with any of my questions! I would highly recommend this app!
Hi nakedpastor admin,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Felix
She was so patient with my needs and very informative. Walking me through any process I asked about. I will definitely be using more of this companies apps in the future to help grow my business! Thank you so much again!
Hi FL Bean Admin,
Rachel again from Socialhead Team.
I'd love to express my sincere thanks for your precious review about my service and the app.
I am extremely happy to see you had a fantastic time with us! It's our honor to have an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/
Best Regards,
Rachel
Socialshop - Facebook, Google Shopping Feed
Easy to install. Great help from Niel setting up the feeds I needed. Gave me some good tips as well! Looking forward to the continued use of the app.
Hi Supernerds Admin,
This is Niel from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Niel
Socialshop - Facebook, Google Shopping Feed
Very useful app and customer service are amazing. Definitely recommend. My feeds look pretty good now.
Hi Berk,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Niel
Socialshop - Facebook, Google Shopping Feed
Julie and Ocean and Niel all were very helpful in getting through some complex aspects of my integrations, and the app does exactly what I was looking for , which was specifically to be able to select the thumbnail images for products in Facebook, but the app does so much more. Thanks again
Update:
After uninstalling i am continued to be billed and seems no way to stop being billed.
Hi Michael,
This is Ocean from the support team and I regret to know about the unexpected experience from the FeedHub. It is truly breaks my heart to know about this issue.
As previously mentioned in our emails, the payments were processed according to Shopify's system. The uninstallation of the FeedHub application occurred after the charge cycle, which caused an issue.
Please review the information provided in the Shopify article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
In any case, I hope to have you reach out to the support team via support@socialhead.io for further assistance.
Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.
Regards.
Ocean
FeedHub - Facebook, Google Shopping Feed
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Hi ArtFusion admin,
Here's Julie from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Julie
Socialshop by OneCommerce
Only using the free version but the support is very good - offering advice and solving problems. Not 100% sure its write for me, though if I do i wont hesitate to get paid version
Thanks
Hi William,
Here's Niel again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
Socialshop by OneCommerce
The app has great UX and the customer service responds fast and accurate. Really help a lot with our work. Definitely recommend it!
Hi RhinoShield España store admin,
Thank you so much for your feedback and for choosing our app. Your feedback will help us a lot on developing our app to the better way
If you need any further help, please dont be hesitate to contact us. I will support you right away
Warmest Regards,
Tracie
Still starting to use the app but as first impression seems good and doing what I need including filtering products and field mapping
Dear petiterobe store admin,
Here's Annie from Customer Support of Socialhead team.
Thank you so much for your greathearted review. Your comment really motivates me and the technical team to give you a better experience with our app.
Furthermore, we are concentrating useful information to support your business on e-commerce platforms and social media channels with all Socialhead apps. Please see more details here: https://socialhead.io/blog/
If you have any other questions or would like me to clarify anything else, please, let me know. I am always glad to help in any way I can.
Warmest Regards,
Annie
Best support I've ever had on Shopify. Great app for every kind of feed. Thanks to Niel and to whole team!
Hi TAFT Coffee admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for your review.
You are the biggest motivation for our support team.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
its very helpfull better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better better
Hi MSD outlet admin,
Here's Ocean from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
Socialshop by OneCommerce