Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage and optimize product feeds on Google and Facebook, highlighting its intuitive interface and multilingual product upload capabilities. They appreciate features like the ability to select specific collections for uploads, which aids in targeting international markets. The app is noted for its reliable performance and seamless integration with platforms like Google Merchant and Facebook, enhancing advertising campaigns. Exceptional customer support, with staff members like Ricky, Julie, and Neil, is frequently praised for their responsiveness and effectiveness in resolving issues, contributing significantly to improved marketing and sales outcomes.
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Sehr netter und hilfreicher Support. Die Nutzung der App ist ebenfalls sehr einfach und leicht erlernbar.
Hi kraftwunder EMS admin,
Here's Julie again from SocialShop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also I highly recommend you to check our blog for latest news regarding not only SocialShop, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
All the best,
Julie
SocialShop by OneCommerce
Great app for every kind of feed. Highly Recommended! I had great and very fast support on Shopify from Niel, keep up the good work.
Thank you!
Hi Kidoo admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
When choosing a program, we focus on the functionality and quality of technical support. When choosing this program (an alternative to Google channel by Shopify), I counted on additional fields and very high-quality technical support, despite the fact that it is inconvenient to work in an outside program.
At first:
- the responses were very quick
- many promises to refine and improve
There was a lot of hope.
In fact:
- fields are very often transmitted incorrectly. We have to check / look for an error in the shopfy, and in their program, and in the merchant center.
- synchronization with the merchant center every 3 hours. This is unacceptable if you regularly run promotions. The price display on the website and in the merchant center does not correspond to 3 hours or more (+ processing time). And time and clicks are your money that you lose.
- you have to wait weeks for answers
- I have not received a response to the request for the correctness of uninstalling the program ...
used this app to generate product feed for google merchant center account, the customer service team is super helpful.
Hello Garden Sanctuary admin,
This is Ocean from Socialshop app.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.
Please refer to more details here: https://onecommerce.io/blog/
Best Regards!
Ocean
OneCommerce
Iused this ap to help me do posting task that can be seen by potential buyer i hope this is woth it.
Dear FLRCC FURNITURES,
This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.
We are now working hard to improve it for the better.
If you have further concern, please feel free to contact us, we are glad to help you.
Have a nice day.
Warmest Regards,
Annie
Great app, makes managing my feeds so much easier. Excellent, responsive customer support. Thanks for your help!
Hi Electric Drift store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
I have just started using this app, so my review isn't overly detailed however i can definitely comment on the customer service which has been outstanding. Windy has assisted me with setting up my Google Shopping Feed and nothing was too much trouble.
So far so good!
Hi Optima Calm store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
The setup was fast ,but I don't know how it performs yet ,this is all new to me. I will do a follow up review when I see the results .
Dear ezy2find store admin,
Here's Annie from Customer Support of Socialhead. Thank you so much for your review.
Do you meet any issue while using our app? If you have any problem, please tell me, I will support you right away.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/
Once again, thank you for choosing our app.
Warmest Regards,
Annie
I needed an app that could feed multiple images to my Google Merchant Center account, which is how I found the Google Shopping Feed & Product app. Vivian and her team helped me resolve an issue and their responsiveness and customer service are excellent. The app is easy to use and I highly recommend SocialHead.
Hello Rich,
Thank you for your kind words! We are glad that you appreciate our support, and we will keep improving our app and our service for the better.
If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out!
Warmest regards,
Vivian
Una aplicación que me ayudó a la aprobación rápida de mi catalogo en Facebook y evitar cualquier contratiempo, recomendable.
Hola administrador de Unicos Moderna,
Aquí está Niel otra vez de Socialshop. Muchas gracias por su revisión de gran corazón.
Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de Socialshop como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de Socialshop.
Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre Socialshop, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/
Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io
Saludos,
Niel
Tienda social de OneCommerce