Reviews (670)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

November 18, 2022

Extremely helpful!!! I have no idea what I was doing so the support provided from Jules was crucial. Thankyou

Charliehelenacollection
Australia
4 days using the app
OneCommerce replied November 18, 2022

Hi Charliehelenacollection admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

January 20, 2023

Great customer support from Ocean, very friendly and took her time to go through and explain everything to me. Hopefully the app works now I will just have to wait and see. But 5* customer support

Inochi Bonsai
United Kingdom
4 days using the app
OneCommerce replied January 25, 2023

Hi there,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

March 7, 2022

only started using it today but its so easy to set up and abby has helped talk me through the whole process. Very happy

Discount Furnishings Outlet
United Kingdom
4 days using the app
OneCommerce replied March 7, 2022

Hi Discount Furnishings Outlet admin,

Here's Abby from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby,
Socialshop - Facebook, Google Shopping Feed

November 10, 2020

Great app. Took the pain, stress and time away from creating a google shopping feed. Really easy to use. Seamlessly created a feed from my Shopify Store to Google Merchant Centre. I had a couple of queries which Annie form Socialhead customer services answered promptly and perfectly - extremely helpful. Cannot fault this app - superb.

TYLER and TYLER
United Kingdom
4 days using the app
OneCommerce replied November 11, 2020

Dear TYLER and TYLER,

Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

March 10, 2022

Just added the app, but already I have had great assistance from them in fixing the issues with GMC. Many thanks to Abby in particular for her knowledgeable, prompt response.

hippiesoulshop01
Canada
4 days using the app
OneCommerce replied March 10, 2022

Hi Hippiesoulshop01 admin,

Here's Abby from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby,
Socialshop - Facebook, Google Shopping Feed

August 29, 2022

Excellent support from the app team. it is having excellent features like mapping fields and category selection.

Cusack Lighting
Ireland
4 days using the app
OneCommerce replied August 29, 2022

Hi Cusack Lighting admin,

Here's Ocean from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Ocean
Socialshop - Facebook, Google Shopping Feed

March 19, 2022

Best app I have dealt with :) - It work fast and I saw decent results after a few hours - give it a try its really good

Espionage
United States
4 days using the app
OneCommerce replied March 22, 2022

Hi Espionage admin,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

May 30, 2022

我使用了Social Head這個應用程式,其中我有幾次有疑問,客服人員很熱心的幫助我,還給我了一些很好的建議及服務,這是我使用其他APP沒有感受到的。APP的介面漂亮,嵌入也方便。兼具功能性及美感,推。

艾昕法文 Hexagone
Taiwan
4 days using the app
OneCommerce replied May 31, 2022

嗨帕特里夏,

我是 Socialhead 团队的 Felix。

首先,我真诚地感谢您的评论。

您的意见是我们最大的财富。使用过程中若有其他不便,请联系我们获取支持!

再次感谢您信任我们的应用程序。

此外,我们正在开发一个关于所有有用信息的博客,这些信息可以帮助您使用 Socialhead 的所有应用程序在社交网络上开展业务。

请在此处参考更多详细信息:https://socialhead.io/category/shopify/

此致!

Felix
Socialshop - Facebook、谷歌购物动态

December 16, 2021

I just downloaded the app, Customer service is great! Thanks for your help, hopefully the app will be as good as the customer service

catchndealz
United States
4 days using the app
OneCommerce replied December 19, 2021

Hi Catchndealz Store Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

March 27, 2020

I'm very comfortable by using this app. It's an useful app that I'm looking for. Hope the team can develop more. Thanks the team :)

ZiZoou Store
Vietnam
4 days using the app