Reviews (658)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and syncing store feeds with Google Shopping and social media platforms. It's praised for its detailed customization features, multi-language feeds, and user-friendly interface. The app effectively pushes products to Instagram shop feeds, leading to increased traffic and clicks. Support is noted for its quick response and helpfulness. The app is also appreciated for its fair pricing.

March 16, 2022

I needed two feeds on the same shop and this app permits that in the Starter Plan. It is really fast and easy to use, the panel is very intuitive and easy to manage. The customer support is amazing, attentive and professional. I can only say that it worths the price and hope the company keeps offering this high-level service.

Aprile Store
Spain
2 days using the app
OneCommerce replied March 16, 2022

Hi Aprile Store Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome review for us. We're happy you had a fantastic time here, and truly thankful for an amazing customer like you.

I'd love to reconfirm that you are having 2 feeds and on our Standard plan now. Kindly keep in touch and share with me all your requests.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

November 16, 2022

La aplicación por el momento es de 10, ha cumplido todas mis expectativas y cumple su función a la perfección

Vaja
United States
2 days using the app
OneCommerce replied November 16, 2022

Hola administrador de Vaja,

Aquí está Niel de Socialshop. Muchas gracias por su revisión de gran corazón.

Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de Socialshop como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de Socialshop.

Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre Socialshop, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/

Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io

Saludos,
Niel
Tienda social de OneCommerce

July 8, 2021

really easy to use and very useful app for uploading feeds to Google Merchant, I've been using it recently but it's really well done.

Seed Shop Italy
Italy
2 days using the app
OneCommerce replied July 8, 2021

Hi Seed Shop Italy store admin,

This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

November 25, 2021

We needed to include the vendor (brand) in the product display on Facebook, which is not possible using Shopify's Facebook app. With the field remapping feature of Socialhead's app we were able to combine the title + vendor fields and solve our issue.

South Shore Gallery
Canada
2 days using the app
OneCommerce replied November 25, 2021

Hi South Shore Gallery store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

February 21, 2022

Customer service second to none. So far the app looks and works great, would definitely recommend this app

Always Knitting and Sewing
United Kingdom
2 days using the app
OneCommerce replied February 22, 2022

Hi Andrea,

This is Selena from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Selena
Socialshop - Facebook, Google Shopping Feed

May 31, 2022

Thank you so much! I am so gratefull..
Speedy Service and amazing training on screen sharing. This is so much better than my last facebook feed!

Boujee Boutique
United States
2 days using the app
OneCommerce replied May 31, 2022

Hi Boujee Boutique

Here's Niel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

September 12, 2022

Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.

boxmenswear
United Kingdom
2 days using the app
OneCommerce replied September 12, 2022

Hello Luke,

This is Niel from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards !

Niel
OneCommerce

July 23, 2020

The app does just what it claims - and then some. Free? I'll pay for it. Supports up to 100K skus. Amazing.

K and G Cycles
United States
2 days using the app
December 29, 2020

i think it helps some how and Some how not to be honest but i like it they way to connect with merchant center easy

Snoopstore
Austria
About 2 months using the app
OneCommerce replied December 30, 2020

Dear Snoopstore,

Here's Annie from Customer Support of Socialhead.

First of all, I sincerely thank your comments.

Currently, our app is working hard to build the best customer experience. As partners of Facebook and Google, we always respect true values so we want to entice you to believe in our honesty. ❤️

If during the process of using, you have encountered inconvenience related to uploading products to feed, we would love to receive information from you to assist you in handling it.

We've also opened a new stream of support for you by our best support specialist. We are looking forward to every second of your feedback!

Best Regards,
Annie

August 17, 2022

Rachel was a great help with the functions on the app. Very knowledgeable and assisted me quickly to setup the links between the app and facebook.

Complete Living
South Africa
1 day using the app
OneCommerce replied August 17, 2022

Hi Complete Living admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed