Reviews (657)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and syncing store feeds with Google Shopping and social media platforms. It's praised for its detailed customization features, multi-language feeds, and user-friendly interface. The app effectively pushes products to Instagram shop feeds, leading to increased traffic and clicks. Support is noted for its quick response and helpfulness. The app is also appreciated for its fair pricing.

Edited January 4, 2023

Perfect, very responsive I am very grateful for his valuable help It was quickly resolved.
I am very happy!

Carrelages Clic
France
1 day using the app
OneCommerce replied January 4, 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

Edited January 23, 2021

If you could make it a little easier to organize shaing data bethween Shopify and facebook, that would be great. I realy think that your app is usefull and can be upgraded to something big.

Lagermarket
Serbia
1 day using the app
OneCommerce replied January 25, 2021

Hi Lagermarket store admin,

This is Annie from Customer Support of Socialhead.

I received your review and I'm really happy that you like our app. Thank you so much for your feedback and for choosing us.

We have been improving the app everyday to bring you better experience. If you need any further help while using our app, please don't be hesitate to contact us.

Warmest Regards,
Annie

Edited March 9, 2023

Customer service is excellent! The app is very user-friendly, and if you don't understand something, you can simply ask the representative for help, and they will assist you immediately! I really recommend this app!

Tweeto.uk
United Kingdom
1 day using the app
OneCommerce replied March 9, 2023

Hi admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

November 10, 2022

Die App ist super einfach und intuitiv in der Anwendung und funktioniert komplett einwandfrei. Wenn man schon mal an Shopify's Google App verzweifelt ist, weiß man das umso mehr zu schätzen. Eine vierstellige Anzahl an Varianten und kein einziger Fehler im Merchant-Center – ein Traum! Der Support ist außerdem sehr zuvorkommend und hilfreich, wenn auch auf Englisch.

Ligarti Tiermanufaktur
Germany
About 24 hours using the app
OneCommerce replied November 10, 2022

Hallo Dina,

Hier ist nochmal Niel von Socialshop. Vielen Dank für Ihre tolle Bewertung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte Socialshop-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und danke, dass Sie der beste Teil von Socialshop sind

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu Socialshop, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@socialhead.io

Grüße,
Niel
Socialshop von OneCommerce

April 25, 2022

So far this app has been good. The ability to easily select product categories for Google Merchant Center has been just what I was looking for. So much easier to work with that Google Center itself. Hoping all continues to go smoothly after all the product feed is reviewed by Google.

Teach Fun Oz Resources
Australia
About 23 hours using the app
OneCommerce replied April 26, 2022

Hello Teach Fun Oz Resources admin,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialshop - Facebook, Google Shopping Feed

January 27, 2021

Solventa las limitaciones que vienen de serie con la aplicación por defecto de Facebook en Shopify.

Esports Parra
Spain
About 23 hours using the app
OneCommerce replied January 27, 2021

Hola Esports Parra,

Soy Annie de Atención al cliente de Socialhead.

Recibí su revisión y estoy muy feliz de que le guste nuestra aplicación. Muchas gracias por sus comentarios y por elegirnos.

Hemos mejorado la aplicación todos los días para brindarle una mejor experiencia. Si necesita más ayuda mientras usa nuestra aplicación, no dude en contactarnos.

El más cálido saludo,
Annie

March 2, 2022

This app is very user friendly and easy to use. The support via chat is very helpful. Great! A very good support. Everything works fine. I can absolutely recommend it.

zarto.de
Germany
About 22 hours using the app
OneCommerce replied March 3, 2022

Hi zarto.de admin,

Here's Rachel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Rachel
Socialshop - Facebook, Google Shopping Feed

October 20, 2022

The app was super easy to get setup and when I ran into a question about something, the support team was so helpful and responsive. It was actually a bit surprising as I'm used to so many companies now just referring me to self-help articles that don't actually answer my question. I'll be sticking with them for the long-run. Great app + Great service = Long-term part of my stack!

Cypress and Alabaster
United States
About 22 hours using the app
OneCommerce replied October 20, 2022

Hi Cypress and Alabaster admin,

This is Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

July 30, 2021

The Team is very patience to help me solve the issue one by one. The apps is very convenient and helpful for seller who has multiple page for fb and ig

WOOH
Malaysia
About 22 hours using the app
OneCommerce replied July 30, 2021

Hi WOOH store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

September 16, 2021

lot off errors during feed uploading. uninstaled . Worked well for facebook but for google no way to make it wright

ledia.ro
Romania
About 19 hours using the app
OneCommerce replied September 16, 2021

Hi ledia.ro store admin,
This is Windy from Socialhead Team.

First of all, we sincerely apologize for the inconvenience you have experienced.

To better understand your case and sort them fully, we have sent an email to the email you registered with Socialhead.

We are looking forward to a second chance to serve you better!

Thank you very much.
Best regards,
Windy