Reviews (670)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

October 13, 2020

It really helps me in sales, because I can send my items directly to the merchant center..
Thank you

BeebBrown
Indonesia
About 11 hours using the app
March 13, 2022

I was trying to merge google Ads variants myself ( or delete other variants). This app helped me to sort this issue and thank you for your help Vicky :)

Giftman
United Kingdom
About 10 hours using the app
OneCommerce replied March 13, 2022

Hi Giftman

Here's Vicky from the Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Vicky,
Socialshop - Facebook, Google Shopping Feed

September 16, 2022

great app and great support , ocean check with me step by step and supported me to finalize all the required setup for Facebook and google feeds .

Talap Express
Jordan
About 10 hours using the app
OneCommerce replied September 16, 2022

Hello Talap Express admin,

This is Ocean from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards!

Ocean
OneCommerce

July 28, 2020

App had issues so i wanted to remove it but there isn't functionality to remove the feed so now im stuck with broken products in my merchant feed

Bright Nite
Australia
12 days using the app
OneCommerce replied July 28, 2020

Hi Brock,

Users are not able to delete the feed in-app since it is a back-end thing, so our team already deleted it for you.

Moreover, you can also delete our feed on Google Merchant to make sure that there will be no product from our feed there. Simply go to Feeds, hover on Content API, and press the Bin icon to delete our feed from your Google Merchant account.

Warmest regards,
Vivian

August 27, 2023

I would not recommend FeedHub becuase they did nothing to help me. It was a complete waste of time.

Oabry Fashions
United States
11 days using the app
OneCommerce replied August 29, 2023

Hi Oabry Fashions team,

Here is Ocean from OneCommerce and kindly accept my sincerest apology for the inconvenience you faced. I regret not having you in touch with the team sooner.

We understand that this may be the first time you have encountered this situation and we currently do not have enough information to determine the root cause. As a team, we are committed to providing the best possible solutions to our users and ensuring their satisfaction. However, we would appreciate it if you could reach out to us for assistance before leaving a review on Shopify. It would mean a lot to us.

We value your business and truly appreciate your time and attention to the FeedHub application. Hopefully, we can continue to be of service to you in the future. Please do not hesitate to contact us and we will do our best to resolve the issue and make things right.

Sincerely,

Ocean

Feedhub by OneCommerce

July 28, 2023

Much better solution than the original integration from facebook app.

The Support is Amazing!!! They’re super fast to replay and provide the solution! not only that but they will also fix any issue that can happen by themselves and they’ll happily give you assistance.

THIS IS AN EXAMPLE OF A TOP TIER SUPPORT.

Cennamoon™
Germany
About 8 hours using the app
OneCommerce replied August 16, 2023

Hi Cennamoon™ admin,

Here's Ocean from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

April 1, 2022

The service and help by Rachel was amazing. She was so patient in helping me. Thank you again for a great app!

ETIENNE HOME
Australia
About 7 hours using the app
OneCommerce replied April 4, 2022

Hello Stephen,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

November 18, 2021

this is a Great app, the support and help is! I would recommend this app and service to anyone needing product feeds!

Secondhandbags AG
Switzerland
About 7 hours using the app
OneCommerce replied November 19, 2021

Hi Secondhandbags AG

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky

January 25, 2023

Quick response, nice chat attitude and helping me fix the issue, answer many of my dumb questions :) really well service <3

23maps
Canada
About 5 hours using the app
OneCommerce replied January 25, 2023

Hi there,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

February 22, 2021

Great, simplified my job. I have installed it and its easy to use and find out what problems you have

Ton Petit Plus
Portugal
6 days using the app
OneCommerce replied February 22, 2021

Dear Ton Petit Plus store admin,

Here's Annie from Customer Support of Socialhead. Thank you so much for your review.

Do you meet any issue while using our app? If you have any problem, please tell me, I will support you right away.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/

Once again, thank you for choosing our app.

Warmest Regards,
Annie