Reviews (658)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and syncing store feeds with Google Shopping and social media platforms. It's praised for its detailed customization features, multi-language feeds, and user-friendly interface. The app effectively pushes products to Instagram shop feeds, leading to increased traffic and clicks. Support is noted for its quick response and helpfulness. The app is also appreciated for its fair pricing.

July 26, 2022

Tenía problemas con el catálogo de Facebook porque solo me mostraba una foto y algunos productos no aparecían. Instalé esta app con el plan gratuito y va todo perfecto. Gracias a Niel por su asistencia de 10!!!

COL
Spain
About 4 hours using the app
OneCommerce replied July 26, 2022

Hola,

Aquí está Niel del equipo de atención al cliente de Socialhead.

Muchas gracias por sus fantásticos comentarios, estamos muy contentos de saber que le encanta nuestra aplicación y soporte.

Por favor, no dude en comunicarse con nosotros para cualquier consulta o inquietud a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io

Además, estamos desarrollando un blog con toda la información útil que te puede ayudar a hacer tu negocio en las redes sociales con todas las aplicaciones de Socialhead.

Consulte más detalles aquí: https://socialhead.io/category/shopify/

Saludos !

Niel
Socialshop - Facebook, alimentación de Google Shopping

June 16, 2022

I have only downloaded this app have not used the app. What I see is a great opportunity is make my business great.

SmoothTrue.com
United States
4 days using the app
OneCommerce replied June 16, 2022

Hi SmoothTrue.com admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Niel

March 30, 2022

Support is quick & friendly. It seems to be working, we will know more as we start running Google Shopping Ads

LINKD Alarms
United Kingdom
About 3 hours using the app
OneCommerce replied March 30, 2022

Hi LINKD Alarms admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

May 24, 2023

Easy app to use and follow, with super helpful chat support from real people! Jaxber and Ocean were really friendly and great with setting up.

Himac Attachments
Australia
About 3 hours using the app
OneCommerce replied June 1, 2023

Hi admin,

Here's Jaxber from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Jaxber
Socialshop by OneCommerce

Edited December 4, 2021

Fantastic app and fantastic support :D
this app is a must for your shopify store! Good staff fast support. I cannot give 10 stars :/!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mini Muslim
Italy
About 3 hours using the app
OneCommerce replied December 7, 2021

Hi Mini Muslim store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

May 21, 2023

Great app and great support team! Thanks Jaxber for your professionalism!

KO Ramps
Australia
About 3 hours using the app
OneCommerce replied June 21, 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

Edited July 27, 2020

asking 3 question takes 5 days to get answered.
good app for google but for facebook not at all. ...

( i didn't sey your app is bad ) main reason is waiting days for 1 answer.
and no thanks i will look for something else .

Protection Case
Netherlands
3 days using the app
OneCommerce replied July 27, 2020

Hello Protection Case owner,

Here is Vivian from Customer Support team. Thank you for choosing our app!

1. In your last messages with me, you asked if our app automatically created a feed in your Facebook Business Manager.

To clarify, do you mean that you see the feed in the Catalog Manager section of your Facebook Business account? If so, then it is because Business Manager is a central space to manage your business, including advertising your products and selling them. The tool to manage your products in separate catalogs is Catalog Manager.

Therefore, once you click on the Catalog Manager section in your Facebook Business account, you will see the catalog created by our app there. The one created by our app will have the catalog ID matches the one in the app.

Besides, you also mentioned that the catalog is owned by Shopify. Since the name of the owner is the name of your Facebook Business account, so please re-check your Business Account name.

2. Secondly, you mentioned that "the products aint even show up correct". Can you specify which field that got synced incorrectly (image/price/inventory)?

If you decide to give us a second chance, we are eager to help you optimize it, so your product data will be of highest quality. I look forward to hearing from you, as we value each and every user in this early stage 😊

Have a great day!

Stay safe,
Vivian

December 8, 2022

I wasnt able to make a proper feed with the official google channel app.
With this it seems to work. Support is also fantastic.

Delias Whiskyshop GmbH
Germany
About 2 hours using the app
OneCommerce replied December 8, 2022

Hi admin,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

December 1, 2022

the customer services is really GOOD!!!
i install the app and after 1 minute customer servicers ask me how they can help ,e with the app.

JUL
Israel
About 2 hours using the app
OneCommerce replied December 1, 2022

Hi Jul,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

February 22, 2023

excellent service!! impeccable work from Ocean and her team thank you guys !!
looking forward to work with you again

Magrim Watch
Canada
About 2 hours using the app
OneCommerce replied February 23, 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce