Reviews (671)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving automated Google Shopping feeds and multi-channel integration, including Facebook. It offers feed customization and analytics tools for performance insights. The setup is user-friendly, and the functionality is reliable. Customer support is praised for being responsive and helpful in optimizing feeds.

March 2, 2022

This app is very user friendly and easy to use. The support via chat is very helpful. Great! A very good support. Everything works fine. I can absolutely recommend it.

zarto.de
Germany
About 22 hours using the app
OneCommerce replied March 3, 2022

Hi zarto.de admin,

Here's Rachel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Rachel
Socialshop - Facebook, Google Shopping Feed

October 20, 2022

The app was super easy to get setup and when I ran into a question about something, the support team was so helpful and responsive. It was actually a bit surprising as I'm used to so many companies now just referring me to self-help articles that don't actually answer my question. I'll be sticking with them for the long-run. Great app + Great service = Long-term part of my stack!

Cypress and Alabaster
United States
About 22 hours using the app
OneCommerce replied October 20, 2022

Hi Cypress and Alabaster admin,

This is Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

July 30, 2021

The Team is very patience to help me solve the issue one by one. The apps is very convenient and helpful for seller who has multiple page for fb and ig

WOOH
Malaysia
About 22 hours using the app
OneCommerce replied July 30, 2021

Hi WOOH store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

September 16, 2021

lot off errors during feed uploading. uninstaled . Worked well for facebook but for google no way to make it wright

ledia.ro
Romania
About 19 hours using the app
OneCommerce replied September 16, 2021

Hi ledia.ro store admin,
This is Windy from Socialhead Team.

First of all, we sincerely apologize for the inconvenience you have experienced.

To better understand your case and sort them fully, we have sent an email to the email you registered with Socialhead.

We are looking forward to a second chance to serve you better!

Thank you very much.
Best regards,
Windy

December 15, 2020

good app. it does what it should do and simply works. solved a problem for us because we needed a google feed for the merchant center, because we want google to advertise our products in a second country. this doesnt work out of the box with the shopify google sales channel, so this app was needed. thanks guys!

sober
Germany
About 17 hours using the app
OneCommerce replied December 15, 2020

Hi sober store admin,

I am Tracie from Customer Support of Socialshop. Thank you so much for choosing our app and sending feedback

We will try our best to bring you better experience in next version. If you meet any issue while using our app, please dont be hesitate to contact us

Warmest Regards,
Tracie

January 25, 2022

The first steps in setting up the application were successful, especially thanks to the responsive technical support staff.
Thanks for your hard work!

www.powerslide.com
Germany
About 16 hours using the app
OneCommerce replied January 25, 2022

Hi Powerslide admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

May 26, 2022

Amazing service! Felix walked us through the whole process and made it ever so easy. We are very pleased with this service and would definitely recommend.

Viva La Body
Australia
About 14 hours using the app
OneCommerce replied May 26, 2022

Hi Viva La Body admin or Mr. Hermicrab,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

August 22, 2022

Just got set up with this app to assist with our FB/Insta channel. Ocean was a great help in getting us set up with the app and cleaning up the existing channel set up

Luna Chick
United States
About 13 hours using the app
OneCommerce replied August 22, 2022

Hi Luna Chick admin,

Here's Ocean from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Ocean
Socialshop - Facebook, Google Shopping Feed

June 21, 2022

客服支持非常有效且及時迅速,有效提升工作效率。感謝Rachel耐心支持,使得我的feed及時同步!十分滿意。Thanks to Rachel and her great support, I just sycned all the products into my merchant center.

MPOW
United States
About 12 hours using the app
OneCommerce replied June 21, 2022

Hi Suri,

This is Rachel again from Socialhead Team.

First of all, I sincerely thank you for your awesome review.

I really appreciate your feedback and comment about your experience when using our app and loving my support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

October 13, 2020

It really helps me in sales, because I can send my items directly to the merchant center..
Thank you

BeebBrown
Indonesia
About 11 hours using the app