Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

This app is highly praised for its ability to automate and manage multiple feeds, saving merchants considerable time. It's known for its seamless integration, user-friendly interface, and multilingual support. Merchants appreciate the reliable performance and the responsive, knowledgeable customer service team. Many report increased web traffic and customer reach, highlighting its cost-effectiveness.

Edited April 25, 2023

Great App to reach more customers online.
The dashboard is user-friendly, the customer support is stellar, and the features are top-notch.

Throughscent Perfumery
Nigeria
6 months using the app
OneCommerce replied February 25, 2024

Hi admin,

Here's Ocean from Feedhub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Feedhub.

Also, I highly recommend you to check our blog for the latest news regarding not only Feedhub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Feedhub by OneCommerce

January 5, 2022

Awesome App, very easy to use as well, just that for the free plan only a few products will be published on FB shop

Chicsta
United Arab Emirates
5 months using the app
OneCommerce replied January 5, 2022

Dear Chicsta admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

Your feedback plays a key role in our development and as I mentioned with you, I have been trying to persuade my team to consider about increasing the number of imported variants in the Free Plan in the future.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

Edited April 13, 2023

Great app for traffic so far have got a lot more clicks since i added it to my store and the customer service is great!

Joseph Merritt & Company
United States
3 months using the app
OneCommerce replied April 20, 2023

Hi admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

Edited November 10, 2022

So far I just started using this app. I must say that their support is very fast. Thank you Julie for your prompt response. I will keep on working with this app in the future.

Solar Supplier
South Africa
3 months using the app
OneCommerce replied November 10, 2022

Hi Solar Supplier admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

March 31, 2020

The app is very simple to setup. I asked for help for a small issue and support was quick and friendly. I gave 4 star because it is not possible to setup more than one target country at the moment but I have been informed that it may be added in the future, so check the description if you want to be sure :)

Gamer's Dream TR
Netherlands
4 days using the app
OneCommerce replied April 6, 2020

Hello Andriana,

Here is Vivian from Customer Support team, and it's great to know that you enjoy our product and service.

Moreover, we are grateful for your feedback. We are still working hard on new versions to bring more features (including setting up more than one target country) to you in a near future, so please stay tuned.

If you have any further concern, feel free to contact us via live chat or email at support@socialhead.io

Have a great day!

Warmest regards,
Vivian

June 16, 2022

I have only downloaded this app have not used the app. What I see is a great opportunity is make my business great.

SmoothTrue.com
United States
4 days using the app
OneCommerce replied June 16, 2022

Hi SmoothTrue.com admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Niel

Edited January 10, 2021

it's good just I install but the setting is easy and good
the app is great to use for google and Facebook shopping ads

Blackfridayinn
United Arab Emirates
1 day using the app
OneCommerce replied January 10, 2021

Hi Blackfridayinn store admin,

Here is Annie from Customer Support Team.

I sincerely thank you for trusting and using our app.

We have been improving the app everyday to bring you better experience. If you need any further help while using Socialshop, please don't be hesitate to contact us

Once again, thank you for choosing us.

Warmest Regards,
Annie

May 18, 2022

Overall, the app is pretty solid. Obviously, certain functions are hidden behind higher priced tiers, but the CS team has worked on figuring out workarounds for some of those issues and has really helped sort things out. My only issue with the app is that the CS team has a very fluctuating level of English fluency which can be frustrating at times with issues of specificity. Has been manageable though, so no major complaint. Most recently worked with Ocean, who was able to figure out a weird currency issue and even walked through the GMC side of things with me to make sure everything was ok.

Style Standard
Hong Kong SAR
1 day using the app
OneCommerce replied May 19, 2022

Hi Style Standard admin,

Here is Ocean from Socialhead team and I truly thank you for your constructive feedback. My team and I really want to deliver the best experience to our users with the available features and we do know that there are still somethings we need to enhance to satisfy more our customers.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Ocean
Socialshop - Facebook, Google Shopping Feed

Edited January 23, 2021

If you could make it a little easier to organize shaing data bethween Shopify and facebook, that would be great. I realy think that your app is usefull and can be upgraded to something big.

Lagermarket
Serbia
1 day using the app
OneCommerce replied January 25, 2021

Hi Lagermarket store admin,

This is Annie from Customer Support of Socialhead.

I received your review and I'm really happy that you like our app. Thank you so much for your feedback and for choosing us.

We have been improving the app everyday to bring you better experience. If you need any further help while using our app, please don't be hesitate to contact us.

Warmest Regards,
Annie

January 27, 2021

Solventa las limitaciones que vienen de serie con la aplicación por defecto de Facebook en Shopify.

Esports Parra
Spain
About 23 hours using the app
OneCommerce replied January 27, 2021

Hola Esports Parra,

Soy Annie de Atención al cliente de Socialhead.

Recibí su revisión y estoy muy feliz de que le guste nuestra aplicación. Muchas gracias por sus comentarios y por elegirnos.

Hemos mejorado la aplicación todos los días para brindarle una mejor experiencia. Si necesita más ayuda mientras usa nuestra aplicación, no dude en contactarnos.

El más cálido saludo,
Annie