Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and delivering digital products, praising its easy setup, user-friendly interface, and seamless Shopify integration. They appreciate the customization options for emails and customer experience, as well as the efficient digital product delivery with file confirmation and access revocation features. The app's reliability and responsive customer support are also frequently commended. It offers a free trial and reasonable pricing for the paid version, which provides more storage.

April 29, 2024

A file delivery that works very well and customer service from a team who are very helpful, and will bend over backwards to help you!

Sex Ed Shop
Australia
About 1 year using the app
March 19, 2024

We have been using Filemonk for the last year and are so happy with the digital delivery service. We have also used them in conjunction with a subscription service and they have integrated seamlessly. The few minor issues we have had, the customer service has been very responsive and resolved it very quickly.

Simply On Purpose Print Shop
United States
About 1 year using the app
March 19, 2024

Excellent experience. User-friendly. Support is awesome.

D2RGEAR
United States
About 1 year using the app
April 16, 2024

Super app pour vendre un produit digital. Service client au top.

Snella By Gabriella Vico
Cyprus
6 months using the app
April 15, 2024

I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.

Out West Beads
United States
6 months using the app
April 28, 2024

This app has been an absolute game-changer. As someone who offers digital products, having a seamless delivery system is crucial for customer satisfaction, and this app delivers on every front. The automatic and immediate delivery of digital products right after checkout has not only streamlined my workflow but has also greatly enhanced the overall shopping experience for my customers. No more waiting around for emails or manual intervention, everything is handled effortlessly by the app.

Dr. Adriana Soto-Colón
United States
5 months using the app
April 15, 2024

Great app. I've been using it for 4 months so far to have my digital products delivered and have had no one issue. Pricing is also great

Fine Natural Hair and Faith Shop
United States
5 months using the app
March 31, 2024

Great App. Very user friendly and easy for me to figure out. I love it.

Wild Repose
United States
5 months using the app
February 24, 2024

I've been with Filemonk for two years. My business is a busy one and they're always on top of it. Whenever I have any issues their costumer service is always extremely helpful. I highly recommend using this App.

Noah from @liveforlines

liveforlines
Canada
Over 1 year using the app
April 15, 2024

Very easy to use, intuitive and with great support. Keep it up!

Quiero Más Plantas Store
Estonia
3 months using the app