Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and delivering digital products, praising its easy setup, user-friendly interface, and seamless Shopify integration. They appreciate the customization options for emails and customer experience, as well as the efficient digital product delivery with file confirmation and access revocation features. The app's reliability and responsive customer support are also frequently commended. It offers a free trial and reasonable pricing for the paid version, which provides more storage.

August 1, 2022

I needed to sell customers .mp3 files as a product. I created the product pages in Shopify then used Digital Downloads - Filemonk to import the product .mp3 file and set up the link between the .mp3 file and the product page. Digital Downloads- Filemonk had all the capability I needed to review the product-mp3 file links and the .mp3 files to be sure every product was linked and links were correct. I had one product linked to two .mp3 files and two duplicate .mp3 files one of which was not linked. It was easy to fix both problems.

Dressage Illustrated
United States
3 days using the app
October 7, 2022

I found this app when looking for a good way to organized our digital product library. I was very impressed with the intuitive interface and how easy it was to set up. So far we have had no issues to note and it has done everything we need.

The Mom Edit
United States
2 days using the app
July 11, 2022

It's amazing that I can use these services for free. I'm willing to pay a subscription fee. And it would be nice if there was a function for customers to receive receipts.

Brandear Design
South Korea
About 23 hours using the app
Artos Software replied July 28, 2022

Thank you so much for the kind words in your review! I would love to understand more about customers receiving receipts. Please do reach out to me and I will look into it at the earliest. :)

May 19, 2022

I needed an app to allow me to include digital downloads with my board game, Anthromancer - this seems to do the trick. There was a built in chat feature that allowed me to directly contact the lead developer and ask questions and discuss my needs. Excellent customer service. I'm hopeful to see how this app grows.

Anthromancer
United States
About 23 hours using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

December 4, 2022

Filemonk is reliable unlike Shopify's Digital Downloads app. I havent had any problems so far and has great features

IOSArt
United States
About 18 hours using the app
April 25, 2023

Just wanted to thank you for your welcome email and let you know I ended up choosing your app over the others I downloaded. All the info you've provided on all the pages is super helpful. Thanks for everything you're doing!

Blythe Green
United States
About 17 hours using the app
April 20, 2022

It's the perfect app to provide digital downloads for our customers. Accepts any kind of format for any size. Thank you!

Tiger Blood Tapes
Canada
About 16 hours using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

July 11, 2022

Just installed the app last night. I was looking for a seamless digital download experience for clients and this could not be more perfect. No issues at all and it does exactly what I wanted it to do. Very very happy so far.

Jordan Connelly Studio
United States
About 14 hours using the app
Artos Software replied July 28, 2022

Thank you so much for the kind words in your review! I recently launched new features & plans that'll better support your business. Please do check them out and & reach out if you have any feedback, suggestions or queries. Have a great day. :)

February 10, 2023

i had some issued but the chat is soooo helpful even at 3a in the morning!!!!!! He went out of his way to solve it for me

Anniceisims
United States
About 2 hours using the app
May 23, 2022

Wonderful app! Simple and very easy to use. Straightforward interface and instructions. Definitely check this app out!

1eyed 1der designs
United States
About 2 hours using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)