Reviews (326)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient, quick ability to back up and download Shopify files, a feature not natively available on Shopify. It's noted for its one-click, bulk download functionality, user-friendly interface, and speed in handling large volumes of files. The app is free, adding to its value, and the minimal need for support highlights its reliability and consistent performance.

December 5, 2024

Excellent app, easy to use and never had any problems with it. Provides functionality which is sadly missing from Shopify. If you need to download your files, this is the app I would recommend.

Redmayne 1860
United Kingdom
7 months using the app
February 11, 2025

Downloaded pro- app kept coming up with a download error. I have tried reaching out twice and no reply. Yet, i have been charged!

Louise Georgette Millinery
United Kingdom
29 days using the app
November 12, 2024

⭐️⭐️⭐️⭐️⭐️

Filey - Files Backup & Export

I couldn't be more satisfied with Filey!
It’s super easy to use, reliable, and does exactly what it promises.
The backup process is quick and seamless, and I have peace of mind knowing all my files are safe.
I highly recommend this app to anyone needing a hassle-free backup solution for their files.

Lamp Jellyfish
Netherlands
Almost 2 years using the app
February 24, 2025

Very helpful

Two Chads
India
7 months using the app
February 17, 2025

Super easy to use. Allowed me to download 10 years worth of files and store offline - before we optimised the media library and removed old content.

Saya®
Australia
About 2 hours using the app
March 19, 2025

Does not work as expected. Our site has 979 files. This app download only 972. We will not spend time attempting to figure out which ones did not download. It's only 7 files but it matters.

LidRax
Canada
37 minutes using the app
February 11, 2025

This was just so easy even though we have a large amount of files. Love it.

Tree-Free Canada
Canada
19 minutes using the app
March 2, 2025

Fast, free, and simple solution to Shopify's idiotic lack of a bulk-download option.

Paper Jade
United States
5 minutes using the app
December 20, 2024

Just wanted to download my image files as a whole rather than individually (the only way shopify proper allows). Filey did it in under 2 mins. Saved me a ton of work and a massive headache.

J. R. Field Studio
United States
16 minutes using the app
March 20, 2025

Awesome! Just one click! I was preparing for the dreaded work of downloading one file at a time, but I didn't have to. Fantastic.

POMCHO | Regina Nemni Inc.
United States
4 minutes using the app