Reviews (87)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced search capabilities, especially its fast autocomplete function and efficiency with large inventories. They appreciate the responsive customer support, seamless integration with store themes, and intuitive filtering options. The app also offers flexible pricing, multilingual support, and robust mobile performance. Additional features like product recommendations and insightful reporting tools further enhance customer engagement and sales.

February 5, 2019

Full of glitches, HORRIBLE / unresponsive support. Pass this one by and find another search app to save yourself the headache.

Worldwide Cyclery
United States
12 months using the app
Findify replied April 11, 2019

We are sorry to hear about your bad experience.

We have had over 1800 happy merchants (seen here with over 200 five-star-reviews). The integration process is very straightforward but in some cases there might be specific conditions that require customizations. We have a team fully dedicated to supporting integration/customizations that would be happy to help you. We’ve built Findify to be fully adaptable in terms of both functions & design so don’t hesitate to get in contact through Yourfriends[at]Findify.io

Kind regards,
Dennis

May 28, 2019

$499 a month?

not even close to worth it, what on earth are you doing? No one can afford that for seach app.

MAD Distribution UK
United Kingdom
10 months using the app
Findify replied June 5, 2019

Thank you for your feedback. We are sorry that you didn’t have the chance to experience the benefits of our service. Search is only one component of the package, also covering smart collections, recommendations & content search. The greatest value lays in powering the full product display through our AI algorithm to create a fully personalized product experience.

Findify is mainly used by Shopify PLUS merchants but there are also multiple Shopify Core merchants who seen great return on this investment. If you would like to speak more or book a demo, don’t hesitate to reach out to our team through Yourfriends[at]Findify.io

Kind regards,
Dennis

September 3, 2018

Difficult to get in contact with the app developer and when you do they don't answer the questions correctly. Now my website lists one price (the correct one) and when people do a search through the "search" feature the pricing is completely different.

The Clawset
United States
7 months using the app
Findify replied April 11, 2019

I am sorry to hear about this experience. Merchant's success and experience using the Findify app is of utmost importance to us. Please do not hesitate to contact us if further assistance is needed. Kind regards, Alice

April 13, 2019

I uninstalled this app, and noted that I wanted all of their code deleted from my shopify store, but they DON'T delete their code that was initially installed upon installation of this app. But, they do have the time to set up an automated email to send to you upon uninstallation that tries to get you back as a customer. That's not how a good business should be run.

Brockwell Incorporated
United States
2 months using the app
Findify replied April 17, 2019

We are sorry to see you leave the Findify community. Please note once the Findify app is uninstalled, we cannot remove applicable code as we no longer have access to the store. Please check this article on the Findify public library https://developers.findify.io/docs/integrations-shopify-remove-code for step-by-step instructions on how to complete this task.

In addition, you are welcome to contact our support team if further assistance is required or to discuss your experience further. We would be happy to speak! Reach us easily through Yourfriends[at]Findify.io

Kind regards,
Alice

April 6, 2024

Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify

BAJAAO.COM
India
About 1 hour using the app