Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, intuitive design, and powerful features like push notifications and SMS capabilities, which effectively boost sales and customer engagement. They value its retargeting abilities, automation, and buyer tracking. The customer support is praised for its responsiveness and helpfulness. Merchants also like the generous features of the free plan, seamless integration with store design, and mobile editing capabilities. It's seen as a cost-effective tool for increasing revenue and conversion rates.

September 19, 2019

LOVE THIS APP. QUICK AND HELPFUL RESPONSES FROM SUPPORT! THEY EVEN SEND OUT FREE TIPS AND TRICKS TO MAKE YOUR SITE MORE PROFITABLE

Geekis
United States
9 days using the app
April 25, 2017

trop bien, a tester rapidement

Jamais Sans Ces Gadgets
France
7 days using the app
November 15, 2017

I REALLY LIKE IT. ITS DEFINITELY PUSHING PEOPLE IN TO BUY

Flingfire
Ireland
6 days using the app
August 19, 2017

A little complicated I do not receive notification

Ayou Watta
France
5 days using the app
Edited December 30, 2016

Final Update: Wow. Just wow. It doesnt seem like this company has ANY professionalism as well. I dont know if some companies just have more respect than others, but my experience with people like Shopry (does the product review add ons) is amazing. A lot of different companies are good here. Then you have this guy Tom. Who is trying to threaten me to leave negative reviews for my store if I update my review with them. Really? Sounds like some people dont know how to act, here is there response when I told them I was coming back to them. https://goo.gl/WjTnJF WOW, all the lies? I have never edited this review, scroll down and everything is either opinion or promised and never received. Again I SPOKE TO THIS person on google hangouts when he first started. Calling a lead/customer a liar is CROSSING over the boundaries. Check out this additional threatening comment https://www.dropbox.com/s/4yxy7pruusuncec/Screenshot%202016-12-28%2015.21.23.jpg?dl=0 and this shows you the style and grace of this company. I will be reporting this company to shopify and I PRAY that they block them. Leave negative reviews for my site? You do realize that if I can SHOW google youre not a customer and your just an irrate person that DOESNT get along with an employee over an online dispute is against there tos. Again, to all people thinking about using them, go somewhere else. Aimtell is the better option (not as user friendly), but WAY more professionalism than this company. Also I will tell you that even by that screenshot they want you to go their competitors.

Another Update: The other day we spoke for about an hour via google hangouts to discuss what can be done to be fixing it. I told him everything and told them when they adjusted it and fixed it ill fix my review. They didnt fix it. Why does this not surprise me. If I ran my business with these morals I would be out of business.
I dont understanf when people say it cant be coded in a day, look at product reviews add on, they blast things out in less than 5 hours and they speak english very well and get things done NOW. I am sorry but the longer I wait for this app to repair I will keep my low rating up.

Well after using these guys for a week I can tell you that they didnt live up to the expectations i thought they would. For the first couple days it seems cool because its so simple because it shows you shipping notifications and what not. I wanted to remove the price drop pop up and even deactivating it it stayed there. Then I messaged them and was told I have to wait when I asked for updates on this. Wait a day, wait a day. Yeah i was tired of hearing that. I am a man of my word, if I say im going to do something ill do it. Keep the other stars up because if you want simple then this is it. There is no way for advanced notificatins (was told this is coming by thursday on friday still wasnt done) and custom campaigns. Both never happened. Thanks anyway. Let me also add the next issue your going to run into is the pop up is NOT configurable in a sense where you can design it for EACH notification. Its all or nothing.

This isnt so high maintenance where you have to add events and what not. This is for the important ones. Couple issues with launch, some of the pictures even the ones they use dont actually take up the whole left side of the banner. Also the biggest issue I have is not that simple of one. I am taking away a star just because for their notifications YOU CANT get the javascript or link for notify when available or any of the notifications by default. You have to deal with their cumbersome design (not horrible but not great). Then the next one im taking a star away for cart notifications. For delivery what if we dont have a cart page and its a pop up? They have to go to their account to subscribe to it. Again should have access to put this on whatever page you want to track delivery and shipping.

Vapel1fe
Canada
9 days using the app
April 15, 2019

Terrible app, do not waste your time. Would not activate the abandoned cart sequences after spending a lot of time configuring it. Reached out to support and after 3 days no answer at all. I told them I would leave this review unless they got back to me, still nothing. Try something else instead.

Ground-Based
United States
8 days using the app
Firepush Ltd replied April 16, 2019

We are really sorry you have not received support on time. Unfortunately we are not online 24/7
And support during weekends might be with small delays.

The reason you could not activate abandoned cart messages is suspicious activities when system checks certain things and suspends account for further investigation. We do that so to avoid situations when somebody hacks merchants account and uses it to send malicious messages to their customers.

We are more than happy to assist you during working hours. Lets have a quick call and check what we can do for you.

June 16, 2016

Couldn't be anymore happy thanks guys!

Jay Express
Australia
About 6 hours using the app
February 26, 2018

L'application est plutôt complète, a l'essai pour le moment. Interface sympa.

Funries
France
4 days using the app
February 9, 2020

Je trouve que l'application est vraiment cool, et simple d'utilisation, et franchement j'aime trop!!

FORDJAMES
France
3 days using the app
October 2, 2019

i used this app just now, i really like what how it can do! the team support are very fast responsible.

njmarkt
Germany
About 4 hours using the app