Reviews (65)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
October 15, 2020

This is by far the best APP I've used to help me with international shipping. Being able to collect duties upfront as well as great pricing on shipping for my customers saves me so much time. Thanks to Flavor Cloud I am now selling in places I never thought I would. Their customer service is awesome too. I highly recommend giving them a try.

GUAM Beauty
United States
Almost 3 years using the app
October 2, 2020

The Flavorcloud team always goes above and beyond to help with my business. International shipping is usually such a headache for a small business, but the Flavorcloud app integrates easily into checkout (I love that customers can pay for customs and duties up front so there are no surprises upon delivery) and makes shipping orders very easy. If there are any hiccups, the Flavorcloud team is very responsive and works quickly to resolve the issue.

Musée Beauty
United States
Almost 3 years using the app
July 30, 2020

I have been using FlavorCloud for one month now with a pretty substantial amount of international business. They have transformed our international shipping process and eliminated all of the headaches. We feel so good about being upfront with our customers re: duties/taxes and allowing them to pay all of the fees associated with their purchase at checkout. FlavorCloud customer support team is some of the best I've ever encountered and quickly answer any questions about customs, duties, HS codes, and lost packages (which are few). I fee like they are part of the team. If you have any international business, partnering with FlavorCloud is absolutely worth it. One of the best business decisions we have made thus far.

Shop Into The Night
United States
Over 2 years using the app
October 7, 2020

Great app, this app has help us a lot with our international shipping. They have great customer service and we are now shipping to markets around the world that we didn't ship to before,

MILWORKS
United States
Over 2 years using the app
March 29, 2022

FlavorCloud is always very responsive and provides with swift solutions to any possible issue. Great customer service. Happy to work with them.

VISCATA
United States
Over 2 years using the app
September 18, 2020

The team at FlavorCloud are super responsive to any issues and are very hands-on with their support. Beyond being able to address any problems we've encountered, they are great informational resources about international shipping and logistics in general.

Moxi Shop
United States
About 2 years using the app
November 9, 2020

Makes international shipping so easy. No more lost shipments. Thanks so much for an easy-to-use app that helps our customers get their products fast and cost effectively.

ProovTest
United States
About 2 years using the app
April 5, 2023

FlavorCloud consistently provides cost cutting and marketing recommendations to help grow our business. Our PO, Keali, is well versed in the FC dashboard and goes above + beyond to work with us and our 3PL to ensure orders are being processed and sent out on time.

EM Cosmetics
United States
About 2 years using the app
January 7, 2021

I am so glad that I signed up for this app. I can now ship internationally with confidence. Staff is always helpful and courteous. Whenever I had questions or concerns, they were patient and knowledgeable. What a great find. Highly recommend.

plain mary
United States
Almost 2 years using the app
February 26, 2021

FlavorCloud is awesome and I wish I had it eight years ago when I first started my online store. It allows customers to pay customs and duties upfront, which means no more angry emails upon delivery. Also, I found it very easy to install. Another aspect I love is the customer service. If a package stalls, or if there's an issue at customs, I email FlavorCloud and they handle it ASAP. My few issues have been handled the same business day, which is incredible service in my book. Really, really happy I found this service. It's made this aspect of my business so much easier.

Kurly Klips
United States
Almost 2 years using the app