Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
July 8, 2022

This feature, cross boarder shopping experience reduces friction for most international customers and has been super helpful with expanding our brand and sales globally. However, the backend support to troubleshoot lingering issues within the app have disappointed me tremendously. I've asked for help on several occasions and have not received any assistance to address my immediate issues.

airestech
Canada
8 months using the app
FlavorCloud INC replied August 3, 2022

We appreciate your feedback and are constantly working to improve our product and service, working closely with customers, so our product is delivering the best value for them. We apologize for any inconvenience you have experienced, and know our team is working closely with you to resolve your issues at the moment. We would love to hear how things have progressed.