Shipping and delivery
FlavorCloud

FlavorCloud

by FlavorCloud INC

International shipping made easy, affordable and friction free

4.5 of 5 stars(52 reviews)
Free to install. Additional charges may apply.

Lowest Shipping Rates

Offer a choice of shipping services from major carriers at the lowest international shipping rates in the industry.

No Surprise Fees

Guaranteed landed cost. Accurate customs duty & tax calculated real-time, at checkout.

Super Simple Integration

Simple integration with no upfront costs or commitment. Our app plugs right into Shopify Plus and Advanced plans.

About FlavorCloud

Built for Shopify Plus and Shopify Advanced Plans

FlavorCloud makes international shipping easy, affordable and friction-free, anywhere -to-anywhere. We help merchants become global retailers utilizing our network of 200+ carriers, shipping to 200 countries in minutes.

Our service integrates directly into your Shopify store offering a powerful, one-click international checkout and seamless experience all the way through delivery. A Shopify Plus or a Shopify Advanced plan is required.

How does it work?

FlavorCloud’s sophisticated algorithms choose the best shipping option and carrier for each order based on the to/from country, contents, cost, and historical performance.

Automated tariff code classification and our guaranteed landed cost calculator present duties and taxes to shoppers right in the shopping cart so there are no surprise costs later.

Discount Shipping Rates

Connect to the top international carriers for access to exclusive international shipping rates that are not only deeply discounted but are pre-negotiated to include reduced customs fees and other expenses saving ~$30 per order, on average.

Labels, Documents & Tracking

Generate labels with tracking and international customs documents with ease. FlavorCloud generates international customs documentation with all the pre-filled information tailored for your store and optimized for speedy customs clearance.

FlavorCloud automatically syncs shipment tracking statuses and helps you email customers with the tracking number once the shipment is fulfilled.

No Surprise Fees

Guaranteed and accurate landed costs calculated real-time, at checkout, with 99% accuracy. We automate classification of your products, instantly show duties and taxes to customer in the shopping cart to be paid upfront (DDP) or upon delivery (DDU), you get to choose.

White-glove Customer Service

Complete customer service from tech integrations and implementation to checkout conversion optimization and shipping queries. Our customer service teams helps you with any questions from pickup to delivery including recommendations to optimize your supply chain.

Easy Returns

Increase conversions and offer a worry-free customer experience by offering international returns, anywhere-to-anywhere.

End-to-End Integration

Automate shipping even more with our API. Utilize our enterprise level API to integrate with your 3PL, Fulfillment, WMS, or ERP to fit into your existing commerce, transportation and fulfillment workflows .

Media gallery

  • Dashboard
  • Shipping APIs
  • Commercial invoice
  • Customs duty, tax & shipping presented in shopping cart
  • Shopify Checkout

Support

Pricing

Free to install

Pay-per-shipment commission fee that scales with your business

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
    (47)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (2)
View all 52 reviews

Most recent reviews

Craftibly

Rating
1 of 5 stars
Posted
November 11, 2021

I found it concerning from the beginning how vague everything was regarding this app. There's almost no real documentation in their help section of their website. 0 pricing information. I had to ask for help because of the lack of documentation and instead there was an attempt to shove me into a qualifying call which I explained I wasn't interested in.
Come to find out, they won't even work with you if you do less than 400 international shipments a month. Funny, I couldn't find any reference to this anywhere. What a waste of time.

Nadaré Co.

Rating
1 of 5 stars
Last edited
May 18, 2021

CANADIANS BEWARE. AVOID THIS APP. This app is just not set up for success if you're a Canadian shop. I signed up with the promise of hassle free shipping and faster shipping times. When my international orders came in, the issues started. Not only did the app constantly miss uploading orders (causing me to contact flavorcloud for assistance) but I wasn't even able to ship them. I had orders sitting for over a week while they were "working on it" and the only time I was able to get information was if I was the one who reached out first (which was every time). The idea was that they would send me a consolidated label, so I would ship all of the international order together to Asendia in the US and from there they would go onto their destinations. All of this was to take a maximum of 10 business days. Well, it took a week for them to get me the label, almost 2 weeks for Asendia to receive, and another week for them to ship them out and not a single one (another week later) has made it to their destination countries. The app also has so many bugs and glitches, it's a horrible interface. Absolutely awful service, I DO NOT recommend unless you want empty promises and angry customers. I could honestly go on and on about all of the issues I had with this company.

www.Stemulation.com

Rating
5 of 5 stars
Last edited
April 1, 2021

We have been searching for the right international shipping app/ partner for some time. I will say that we are very pleased with Flavor Cloud. Not only are the rates really great (literal 1/2 of what we were paying) but the team and support are great to work with as well. Thank you Flavor Cloud

View all reviews