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FlavorCloud has made a huge difference in the shipping experience for our international customers. On top of that, Keali and team provide the best customer support... they are hands on, professional and eager to help with any issues or questions. They are truly a dream to partner with. Highly recommend.
FlavorCloud has been a game-changer! With FlavorCloud's care, we feel even more confident in the service we provide to our own customers. We can't say enough good things! Keali, our rep, has gone above and beyond and is the epitome of excellent customer service! Great service all around!
FlavorCloud and our rep, Keali Collier have been absolute LIFE SAVERS! As a small but rapidly growing business with customers world-wide desiring our products, we went from wasting hours and hours trying to get International orders to our customers, to a seamless buying experience. We were on the verge of no longer offering international shipping when we decided to give FlavorCloud a try. Keali ...
The application is great, it offers everything you are looking for for the calculation of International Shipping with Duti and Taxes included for our web customers. The best thing without a doubt about the application, is the customer service, my experience with the account setup and training and clarification of doubts has been FANTASTIC, Keali Collier has been a delight and very helpful. 100% ...
Really easy onboarding and Kelley Kim has been incredibly helpful and lovely. So stoked to have this added for our customers. Thank you!
Amazing app and stellar customer service. Never experienced any hiccups. When there are courier related issues, tracking questions, lost scenarios, etc., their customer service is always very speedy and responsive. 5 stars!
Thank you so much for the thoughtful feedback! We are honored to be your partner in growth.
FlavorCloud is always very responsive and provides with swift solutions to any possible issue. Great customer service. Happy to work with them.
FlavorCloud consistently provides cost cutting and marketing recommendations to help grow our business. Our PO, Keali, is well versed in the FC dashboard and goes above + beyond to work with us and our 3PL to ensure orders are being processed and sent out on time.
No technology is perfect - let's be real here. No product ever is. However, it always comes down to service.
We were in a pinch and needed cost estimates for a brand new product that wasn't live on our site yet, and really needed their help ASAP. Their team stepped up and gave us the estimates BEFORE end of business day, same day, after hearing our urgency. We've had other instances with issues ...
This system is a game changer for us. As our COO, I have used many shipping services and understand how "it all works." To have an app that installs quickly to give real time quotes based on country and service is really great and easy. I would say what it comes down to is cost, and the shipping costs are much lower than our old services. There's 2 services, standard and express and they quote ...