Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

February 17, 2021

The best support of Shopify Apps! They spend time to find solutions even if it's not in their apps.

Popapotes
France
Almost 4 years using the app
April 19, 2022

2 years with Flits and what an amazing team to work with, This app not only completely changes the look and feel for the customer, but adds so many features I did not have before like the Store credit feature,Referral Program, Earning rules, Spendings rules and much more. The support team is what puts this app over the top. They are dedicated to every site that uses their apps and personally helps them with any questions,set-up and beyond! They really outdid themselves on the DUO + UNO upgrades! No one compares! Thank you Flits!!

Medicali Wholesale
United States
Almost 4 years using the app
February 14, 2018

I have recently downloaded this app for customers to be able to have their own account. The UI is very nice and was a breeze to install. I am looking forward to using this app to keep track of rewards and customers who sign up as well as give them an option to create a wishlist.

Alsuwaid
Kuwait
Almost 4 years using the app
November 6, 2020

Some of the best support I have ever received! I love this app as it makes it easy for the customer to take control of their account but then I asked for a bespoke feature and they delivered it promptly. Definitely recommend this app to any business who wants more from the default customer account page, integration is simple and dashboard easy to manage.

The Ideal Sunday
United Kingdom
Almost 4 years using the app
December 19, 2019

I added FLITS to enhance my customer dashboard experience. I reached out to support about dynamically displaying content on customers dashboards that is gated via another app and the FLITS team have been working efficiently, diligently and with great communication to solve this for us! 5 out of 5 team here!

Larger Story
United States
Almost 4 years using the app
October 5, 2018

Great Support. I have a really really old theme and they took over and really made it work. I love the idea of customer credits and birthday rewards. Flits does both.

Shop LuLu
United States
Almost 4 years using the app
Edited November 20, 2020

The app is amazing. It has provided our clients with clarity on their orders and account as the layout is wonderful and so easy to view. This has reduced the amount of calls regarding clients' accounts. But what makes this app really stand out is the team behind it. Within 3 days of installing the app, they have seamlessly integrated another app we use, and even improved upon it's layout for us. Amazing! Thank you so very much!! We look forward to see what apps you develop next!

Cambridge Uniforms
Canada
Almost 4 years using the app
Flits replied November 30, 2020

Thank you for the awesome feedback it truly means a lot to us :-)

Please let us know if you need any assistance in the future our team is happy to help.

Flits Team

March 22, 2018

Amazing customer service. Quick, responsive, and extremely helpful in troubleshooting the initial set-up.

Bummed it doesn't integrate with Klaviyo but they say they are working on it.

The Drummantra
United States
Over 3 years using the app
January 10, 2019

I installed this app and paid for the social login, it works flawlessly. I also had some problems with the customer page, but I contacted support and they were quick to answer. They fixed all of my issues and then customized something for me.

I haven't had the chance to try the other features but I would love to.
10/10 so far.

ByArena
United Kingdom
Over 3 years using the app
April 12, 2018

Great App and very impressive customer service, made sure everything was working properly and gave me direct advice on how to maintain and customise the app to suit...

Mr Chop
Australia
Over 3 years using the app