Reviews (687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer experience on Shopify stores with features like upgraded account pages and easy reordering. Its loyalty and rewards programs, including credit point management, are praised for boosting customer retention. The app offers smooth integration, extensive customization, and features like social login for easy access. Merchants also commend the responsive customer support and user-friendly interface, noting significant contributions to business growth.
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Customer service team is very responsive and proactive towards solving any problems that come up.
a very good support and customer service team
客服回覆速度很快
There was a problem the app was causing to our theme, at the beginning customer service took forever to reply, so I had to contact them directly to their email, but after that, they fixed the problem and were very attentive! They did a great job overall.
We love hearing your feedback! , We are improving our support day by day and getting good feedback from merchants. Your feedback is also adding value to our improvement.
The app itself is great, its just needed with many other add ons, making the monthly fee a bit much for a store with a customer base right on the edge of a plan. An option for larger Flits branding with a free or very inexpensive entry option would give it the extra star!
Good support. I had some issue after install the app regarding customers cant create accounts from then but it was solved in a fast way. I need to check it out better later but for the moment is a good job! Thank you.
Great app to improve the standard accounts section on our shopify store. Team was very responsive to an issue we had and sorted it within 12 hours
I used this app and looks better and the support is also awesome. Must use the app when you want customization in your my account page and want customer can customize their profile.
I'm updating my review to 4 stars from 1 star. I had some serious issues with the app. The Flits team fixed a lot of the problems that I encountered. They pushed my ticket to the top. In the end, they fixed the things that were THE MOST important to me and they did so in a timely manner. The only reason I am not moving it up to a 5 star is that there is some work that needs to be done with the app. I would prefer that the css on "My Accounts" page didn't take on their appearance css, it should keep the theme's styling so that it doesn't look as if the customers are on a different website. And the documentation needs to improve. I believe I wouldn't have had the issues I did if the documentation was better. This app does what it needs to do and that makes me MUCH MUCH HAPPIER!! Thank you Flits for fixing the issues. If I could, I'd give 4.9 stars. :)
We had an additional requirement to further simplify the steps for our customers, as it wasn't readily available. Got it touch with the team and they fixed it for us real soon.
Since your customer support is good, I'm sure you've put in efforts to make this app the right one for Customer Account as well.
I look forward for such faster turn around time for any future requests as well.