Flits Loyalty Rewards Program

Flits Loyalty Rewards Program

Reviews (398)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience and retention with features like loyalty programs, wishlists, and customizable account pages. These tools help increase conversion rates and encourage repeat purchases. The app is praised for its easy integration with Shopify, reliable performance, and exceptional support, which includes responsive assistance during weekends and beyond typical service hours.

February 2, 2026

The Flits app is reliable and offers many of our needed features in one single place. The Flits team is also dedicated to their product, and was very responsive to our inquiries and demand for assistance, including cleaning up old code from our theme. We are overall very satisfied.

Curion Dental Products
Canada
Over 3 years using the app
February 26, 2026

Flits has been a fantastic addition to our Shopify store. The loyalty program is easy to manage and genuinely helps drive repeat purchases, while the upgraded customer account page creates a much better user experience. Setup was smooth, and their support team is excellent. Highly recommend!

Sudathi
India
Over 1 year using the app
February 24, 2026

Flits has been a valuable addition to Sammvaad’s ecosystem, especially for managing loyalty rewards and store credit efficiently. It has helped us create a more structured and customer-friendly rewards experience while also enabling faster and more transparent handling of store credits.

The platform is intuitive, easy to manage, and aligns well with our goal of building long-term customer relationships through meaningful rewards and retention strategies. The automation around credits and rewards has reduced manual tracking and improved overall operational efficiency for our CX team.

Additionally, the Flits support team has been consistently helpful, responsive, and open to feedback. Their product reliability and customer-centric approach make them a strong partner for any brand looking to strengthen loyalty and retention through rewards and store credit.

Sammvaad
India
10 months using the app
February 25, 2026

We’ve had a very positive experience working with the Flits team.

Their support has been responsive, patient, and solution-oriented throughout the entire process. Even when the issue required coordination across multiple teams, Manisha and her team stayed active on the thread, followed up consistently, and ensured the matter was resolved properly.

What we appreciate most is their professionalism and willingness to investigate in detail rather than giving generic replies. They provided clear explanations, testing videos, and continued support until everything was confirmed working on our side.

It’s clear that the team genuinely cares about client success, and their service level has been excellent.

Thank you to Manisha and the Flits team for the strong support and dedication. We truly value the partnership.

— John
LA SAIGON CAFÉ

LA SAIGON CAFE
Singapore
9 months using the app
February 24, 2026

We started using Flits and it completely upgraded our customer experience. The loyalty program, wallet system, and customer account features are super smooth and easy to manage. It helped us improve repeat purchases and build stronger customer relationships.

Nutrition Cart
India
4 months using the app
January 9, 2026

Flits is a powerful and thoughtfully designed app that adds significant value to the overall customer experience. Its store credit features are intuitive and effective, making customer retention seamless and rewarding. The wishlist functionality is a standout addition, allowing customers to easily save and keep track of their favorite products.

Overall, Flits is a reliable and well-built product that delivers on functionality and performance. The team behind the app is knowledgeable, professional, responsive, and highly supportive, which further enhances the experience. Highly recommended for merchants looking to improve customer engagement and loyalty.

Powerlook
India
14 days using the app
February 23, 2026

The Flits app works smoothly and makes the account and login section much more organized and user-friendly.

Onehouse webstore
India
17 days using the app
October 10, 2025

We have shifted from SE Wishlist to Flits, and the transition was smooth. The support team was very helpful, providing fast replies and quick fixes.

Littlebox India
India
About 2 months using the app
February 27, 2026

Gran servicio. Rapido atento y muy servicial. Recomendado.

illuN
Japan
Almost 4 years using the app
September 3, 2025

We have been using the Flits app for a while now, and we’re really impressed with how smoothly it works. It’s easy to use, packed with useful features, and the support has been fantastic.

A big shoutout to Manisha from the Flits team! She’s been super helpful, quick to respond, and proactive throughout the entire setup and customization process. Whenever we needed help, she made sure everything was handled without any hassle.

The app itself is highly flexible, and features like the loyalty program, wishlist, and customer account page have really improved our customer experience. We’ve seen a positive impact, and we’re happy to recommend Flits to other Shopify store owners.

Otrix
India
9 months using the app