Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

May 7, 2018

just started using and the customer service is very responsive. More importantly the solution they provided are accurate as they will ask several questions to pin point and make sure their understanding of the problem is correct.

Ink Haven
Malaysia
Over 3 years using the app
July 20, 2020

Amazing customer service. This app covers so much and makes my shop user-friendly. Easy to install and customer service helps with design quickly. Thank you!

The Steady Hand
United States
Over 3 years using the app
Edited June 28, 2020

Great app and very easy to customise - support is amazing extremely helpful.
5 stars to Vaibhav for his support!

Campus & Co
United Kingdom
Over 3 years using the app
January 9, 2019

I had always felt that the user account section of Shopify was really basic and could use an overhaul. Flits does that and more. Allowing the customer to check their order history and re-order is a simple but must-have feature for any Shopify store. Amazing app and even better support. Trust they keep up the good work.

krbn
India
Over 3 years using the app
March 14, 2018

This app was a great addition to my shopify page. The tech support team is awesome. They answered all of my questions quickly and accurately through their chat system.

Ionparts
United States
Over 3 years using the app
January 8, 2019

This is a must have app! Everything looks great and the app is super easy to use. Customer support is really awesome, helpful, and super fast! Special thanks!

Solutionz
Kuwait
Over 3 years using the app
Edited October 1, 2024

Really good app that takes a pretty useless login page and turns it into something that gives customers all the information they could need. We recently updated the theme to Duo - Vaibhav and Hasti were both super helpful and the process was very smooth. Great app with great support. Well worth the small cost.

LiveMoor
United Kingdom
Over 3 years using the app
Flits replied September 22, 2023

Thank you so much for your kind words.

Your feedback means the world to us, and it motivates us to continue delivering the best possible service.

Edited April 3, 2020

A very good user interface, a big field for customization and amazing customer service! Well recommended 5/5

Romanovamakeup
United States
Over 3 years using the app
August 27, 2019

Loving it! The Add to Wishlist button is great, love the layout of the account page, and it's great to have the social login. This app is def worth the investment and solved many problems we had. Plus, the customer service is great!

Aimant Life
United States
Over 3 years using the app
July 13, 2021

best and one of the most essential apps for anyone who likes to run a shopify store. app has a very user-friendly interface and everything is done true few easy clicks. the customer support is super perfect and they reply fast and will help you kindly in case of any issues, dont miss this app, make sure to try it!

Medical Video Courses
Netherlands
Over 3 years using the app