Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

November 27, 2019

We used this app to create a customer account page and it does exactly what we needed it to do. It takes a fair bit of time to set up if you would like it personalised but the staff are very helpful and responsive.

www.indieandharper.com
Australia
About 3 years using the app
Edited November 12, 2020

I had originally given a low review, however after speaking with and working with customer service, I upgraded as their customer services is fantastic. Any issue they were able to fix, they were able to make changes to some of the things I asked. Very pleased. The app for the backend is a good app and works well.

Fittings N' Valves
United States
About 3 years using the app
July 15, 2021

The app works as advertised. My customers are able to create accounts that earn them points and they can build a wish list. Customer service is fast and efficient.

Spa Technologies
United States
About 3 years using the app
Edited December 30, 2021

This reduces the amount of custom development required and allows me to launch faster. Excellent app and excellent support provided.

Vital Marker
United Kingdom
About 3 years using the app
Edited July 27, 2021

This has to be one of the best apps on the entire Shopify App Store. It's an invaluable extension to the customer accounts page, allowing for incredible amounts of customisation. I have some streaming courses on my site, and with the help of Vaibhav, we were able to ensure that my course pages appear in the accounts tab only when a customer has purchased them. The overall customer service, especially from Vaibhav, has been incredible. Very responsive, always happy to help and advise, and was able to customise things to suit my use-case. Highly, highly recommended. There are so many more features that I can't wait to try, but wanted to get this review out there for anyone contemplating this app. Install it. UPDATE AFTER ABOUT A YEAR OF USE: Flits have recently upgraded their account page designs to include a new Uno and Duo theme. They're brilliant! I emailed and asked to be upgraded to the Duo design, which they did within just a couple of days. Really impressed. The new theme looks great, and includes several custom features too. I can absolutely say that Flits is probably the best app for upgrading your customer experience!

OB1 Store
United Kingdom
About 3 years using the app
Flits replied March 25, 2020

Thank you so much for your detailed review. Don't hesitate to reach out if we can help with anything else!

I hope you & your family members are safe in COVID - 19. Stay Safe!!!

March 16, 2018

Great backstage personal center.

Aporro Net
United States
About 3 years using the app
October 18, 2021

Great app, provides a nice professional experience for our customers. And their upgraded theme is great, really sleek. They also have great customer service if you ever need any help with changes.

Inspire Hardware
United States
About 3 years using the app
March 24, 2021

Thank you for your quick and accurate response. I'm managing several stores with Shopify, and I've installed this app in almost every store, and I'm using it. I'm always getting help with quick responses when I'm in trouble.

MUL
Japan
About 3 years using the app
June 3, 2021

It is a best app through the whole shopify app store. It is a mast have Number 1 app that everyone should have on their stores. The app itself, the support and interface are more than 5 star! Thank you very much Ankit, Milind and Shiny. You are doing great job wish you success!

Mühle Tıraş Kültürü
Türkiye
About 3 years using the app
Edited October 2, 2020

Thanks so much for worked hard on App. Highly recommend this App awesome and support quickly as well. They will work on whatever you need to be done. They are wonderful!

Style with Christine
United States
About 3 years using the app