Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

January 24, 2020

amazing customer care and amazing app , i got so friendly with the customer care. He responded to all my questions

SEVEN50
United States
About 2 years using the app
December 6, 2021

I would recommend this app for anyone who wants a better looking and full featured Customer Account page. The standard layout looks so much better than the Shopify Account page. I contacted Flits support to implement a custom feature and they responded quickly and professionally. If you need help with anything, don't hesitate to contact support - they are more than willing to help.

ASM Tennis Academy
United States
About 2 years using the app
January 11, 2022

I have used this APP to one of my website, I then added to our main website. It's a bit expensive but it works really nice, my customers love it. I great shout out goes to Ankit. Not only understood what I needed immediately, but was happy to implement the change in few hours. not only this, when i comment about a details way outside normal working hours, the message was read and implemented in minutes. I deal with a lot of APPs like many that use Shopify, this customer service is one of the best if not the best. Thank you

craftbuddy.shop
United Kingdom
About 2 years using the app
August 19, 2021

Had a little product with the customisation of the add to favourites function on my website. The team responded quickly and solved my issue in less than a day. At the moment Flits is meeting all my needs and at an affordable price too!

The Wild Bub
Singapore
About 2 years using the app
October 12, 2021

great app, easy to use and great customer support. store credit feature is better then a complex loyalty programs.

Breakmood
Australia
About 2 years using the app
Edited January 22, 2020

great customer experience. Vaibhav and his team are always super helpful and quick at resolving technical questions and our customers love the layout and functionality. A+.

chaserbrand.com
United States
About 2 years using the app
July 24, 2020

This is a perfect app for what I'm looking for. It has a lot of features to use for any purpose. The support team is also helpful. Always help us with priority. Good Work Team:)

Duroflex
India
About 2 years using the app
Edited April 2, 2021

I am using this app for my store. It is a great app to make your customer account page look much better. This app fully meet my needs.
However, this is not just app that makes it best but the support that I've never seen before. They are very fast and result oriented.

Bonherre
Türkiye
About 2 years using the app
Flits replied June 4, 2020

Thank you so much for your review - we're so happy that you're loving the app and the support team was able to help!

January 8, 2021

This is definitely one of the best apps out there. It gives your customers a personalized feel and it's definitely a smart way to make your customer feel good. Their support team is amazing and were very prompt in helping me out. Definitely glad I'm using this app.

Sculplex
Singapore
About 2 years using the app
Flits replied January 12, 2021

Thank you so much for your kind words.

If you need any further help, feel free to drop a mail at support@getflits.com.

March 6, 2018

Great app. Gives me customers complete control of their profile. Also, the support team is very responsive when there's an issue

Sovereignejuice
Canada
Almost 2 years using the app