Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

October 7, 2024

The FLITS team is very helpful and generous with their time. They helped me set up and customise the app so that it would integrate into my store seamlessly.

Les Petits Joueurs
Italy
10 days using the app
Flits replied October 23, 2024

Thank you so much for your kind words!

August 27, 2024

Really easy and fast communication with the team. Very eager to help and assist in implementing changes to the invoices. Would highly recommend to others!

Korean Skincare Germany
Netherlands
3 months using the app
Flits replied September 5, 2024

Thank you so much for your kind words! We're glad to hear that communication with our team has been easy and efficient.

October 23, 2024

I am extremely satisfied with the service I received for my Shopify store. They are highly communicative, making it easy to discuss and resolve any issues. Their support was prompt and efficient, and they provided excellent solutions tailored to my store's needs. I highly recommend their service to anyone looking for professional assistance with Shopify.

TREND BUY
India
1 day using the app
September 9, 2024

Flits has a great system and support team!

Timeless Skin Care
United States
Almost 2 years using the app
September 4, 2024

One of the best customer account & reward app to attract existing as well as new customers.

Joshua Meals
Australia
2 months using the app
Flits replied September 5, 2024

Thank you so much for your review

August 14, 2024

The entire team is fully aligned and confident when it comes to integration and product understanding. Any queries raised were promptly addressed. Whether it’s the integration process or the features, we believe that Flits is more than capable of developing effective rewards and referral programs.

Ugaoo
India
2 months using the app
September 26, 2024

Simple setup, complete functions, and excellent service
The interface is still very beautiful
It can effectively enhance user loyalty, but it may have little effect on my store. For stores with strong repurchase ability, this plugin can probably increase many orders

EGR Performance
China
About 7 hours using the app
Flits replied October 23, 2024

Thank you so much!

Working with clients like you who value and acknowledge our efforts is always a pleasure.

July 16, 2024

I recently reached out to Flits customer support and was thoroughly impressed by their flexibility and dedication to delivering the best possible results. They quickly adapted to my changing needs and provided solutions that perfectly matched what I was looking for. Their responsiveness, combined with a genuine commitment to customer satisfaction, made the entire experience seamless and stress-free. Highly recommend!

MYZA
India
7 months using the app
August 30, 2024

Easy to manage.
Great support team.

Nautinati
India
8 months using the app
Flits replied September 5, 2024

Thank you so much for your feedback.

August 23, 2024

5 Stars! Very helpful and prompt service.
Went above and beyond! Flits app has been an excellent addition to our Shopify website, particularly the wish list feature.

Campus & Co | Northam
Australia
3 days using the app