Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

April 9, 2019

I am so impressed by the customer service. I used to be veeery impressed by Shopify team (still am) but Flits team really reach another level of service. The app also helps me a lot with my returns, I was sick of generating coupons that didn't make sense, couldn't be divided etc. Now I can give € directly to my clients. I believe it will totally help my sales grow

Les Petits Imprimés
Estonia
1 day using the app
April 13, 2020

Great support! Replied within a day and solved the problem without me having to give much explanation. Also made the button I requested to match my theme without me asking!

Moss Vale Campus & Co
Australia
About 19 hours using the app
October 7, 2019

We used this app to integrate many of our account services like rewards points, wish lists, subscriptions, etc. Gunjan was very responsive and helped us get up and running quickly. Highly recommend based on great support from vendor!

Alpaca Direct
United States
About 18 hours using the app
Edited January 10, 2020

This app is what we are looking for. Good customer account page and many more features. Prompt support addressed our issues quickly. Definitely recommended!

Trueform
United States
About 12 hours using the app
April 6, 2018

Great customer service. Helped with the setup right away once we installed the app. Can't wait to get started. The design is awesome too and very easy to use.

Vayumudra
Sweden
About 1 hour using the app
Edited June 2, 2020

Excellent, excellent, excellent company to deal with! Their support, the software and ease of use is just superb. This is a must have for all Shopify stores.
It looks less than 15 mins to get this up and going.

Wine Chateau
United States
About 1 hour using the app
Flits replied June 4, 2020

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

February 2, 2018

I think this is an amazing app and it rewards your customers along the way. At this time I am not ready to fully implement it in our store but I will consider adding it in the future. The staff are friendly and helpful and the layout looks really good in your store. It will enhance the customers experience most definitely.

Wig Store Hair And Beauty Canada
Canada
About 1 hour using the app
Edited June 24, 2019

Very quick to respond, updated errors without issue. The reorder function is great and something our customers will definitely benefit from.

Tielka
Australia
8 minutes using the app
June 20, 2018

I've used this app on a few stores now and I think it is a requisite for any store. It completely changes the setup of the account page and is fully customizable! Support does there best to help and all issues I've ever experienced were resolved with great professionalism and respect in a few days at most. James, the man, the myth, the legend is a godsend. He takes your requests seriously and treats you like you matter, which many companies can take a lesson from. Thank you Flits and thank you James!

Foolishly Unique
Canada
January 30, 2020

The app is perfect and the support is amazing, they were able to help in less than 24 hours ! I highly recommend it!

Judy Surya Yoga Cannes
France