Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

September 13, 2023

An app with great functionality, but I especially want to highlight the work of the technical support team, I had special requests regarding the design of product cards and menus items, they quickly fulfilled my task. This is the best support I have ever worked with. I recommend this plugin!

store.betterme.world
Cyprus
6 days using the app
October 11, 2021

I am so glad I added this app to my store. It really helped to give it a professional look and more options for my customers. Their support team is very responsive and helpful getting set up and editing code as needed.

Magic Candle Company
United States
6 days using the app
August 20, 2020

Excellent customer service. I needed the wishlist to specifically appear to the right of my add-to-cart button and I didn't know how to do that myself. Their dev team was quick and got the job done. And I'm very excited to see how well the app improve my conversion rate. I've installed several wishlist apps, but I feel that this is one of the best and most economical! Definitely give these guys a try!

Tumblar House
United States
6 days using the app
July 15, 2019

App is really useful and works pretty good. The best thing about this app is support team. They are responsive, fast and willing to help at any time. Good work guys

fazeclan-staging
United States
6 days using the app
January 6, 2023

The app works well and the support has been reliable with any issues resolved quickly and easily. I highly recommend the Flits app.

Pet-Tags.com.au
United Kingdom
6 days using the app
Flits replied March 6, 2023

Thank you so much, Glad that you like our support.

December 14, 2022

I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future.
If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.

Romantic Blessings
United States
6 days using the app
Flits replied September 22, 2023

Thank you so much for your valuable feedback.

April 13, 2020

Amazing support. Found solution to my unique case in 1 day! The app is also very versatile with many many options.

Greekfoods.nl
Netherlands
5 days using the app
Edited February 15, 2018

Customer services was great!!! This product is want I really needed for my store. Was able to get the app working correctly. Thank you

Miroslen
United States
5 days using the app
January 10, 2019

Amazing customer service!!! James helped me create my user dashboard to look exactly how I wanted!!!

Blush Babe Apparel
United States
5 days using the app
July 2, 2020

By far the best customer service and great app ! Highly recommend. They helped us install it and make some adjustments.

Pomgo
Switzerland
4 days using the app