Reviews (689)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience on Shopify stores with features like upgraded account pages and easy reordering. Its loyalty and rewards programs, including credit point management, are praised for boosting customer retention. The app offers smooth integration, extensive customization, and features like social login for easy access. Merchants also commend the responsive customer support and user-friendly interface, noting significant contributions to business growth.

March 12, 2024

Gentilissimi e velocissimi in qualsiasi richiesta io facessi! Ottima app, consigliata
L’unica cosa vorrei che fosse anche in italiano, magari attendiamo un aggiornamento

HANT-B
Italy
About 1 year using the app
March 22, 2019

We're using this app to beef up the customer account area - we have clients who order a lot with us and it was important that they be able to view all of their orders in one place. Customer service has been great helping me get things sorted, James in particular.

PopMount Inc
United States
Over 6 years using the app
April 6, 2018

Great customer service. Helped with the setup right away once we installed the app. Can't wait to get started. The design is awesome too and very easy to use.

Vayumudra
Sweden
Over 6 years using the app
January 9, 2019

Firstly JAMES is the bees knees when it comes to support.  He is super fast and reliable time and time again.  

The Flits support team are on it when you need help and are super quick with responses.  We have updated our theme a couple of times since installing the app and they reinstalled the app with customised styling for us every time without delay.  

Every question or custom query we had they instantly provided a solution to.  

We HIGHLY recommend this app for an alternative to a boring account page!

You can't go wrong with this app and the team behind it.

KNUS Home Decor
South Africa
About 6 years using the app
June 10, 2019

Great app over Shopify's basic looking customer account page. Definitely adds a more professional looks and feel to our site (with minor coding tweaks I made to meet our needs).

Lots of useful add-ons if you require them. AMAZING and FAST customer service. I asked them if they could code me a Newsletter check box and they ended up coding a whole new tab just for this within an hour.

(at the time of writing this... I've been emailing and chatting in real time with support for about 2+ hours. Awesome and friendly service)

Thanks Flits. Keep up the great work!

PS...... I am in no way affiliated, sponsored or getting anything special for leaving this comment.

i-Bead
Canada
Over 5 years using the app
Flits replied June 12, 2019

We're glad to hear you're loving flits customer account page. Thank you for the five-star review.

Day by Day We are improving our merchants experience better with flits.

July 28, 2021

Flits really works well for my store and the support team helped answer my question fast! I was able to add a custom link the my account page which is a nice feature

BLK + GRN
United States
Over 5 years using the app
June 15, 2018

Super fast and powerful support. Absolut TOP !!!

Club Of Rhone
Germany
Over 5 years using the app
September 6, 2022

Flits is the best customer account management app and their team assists with editing the code for all design requests! Flits has a very skilled team and I am so glad to have partnered with their team.

MFI Medical
United States
Over 5 years using the app
July 7, 2021

Flits are always responsive to customers needs. Very helpful, very professional. Love the app. We use it for customer accounts and wishlist.

Tulio
Australia
Over 5 years using the app
April 9, 2019

I am so impressed by the customer service. I used to be veeery impressed by Shopify team (still am) but Flits team really reach another level of service. The app also helps me a lot with my returns, I was sick of generating coupons that didn't make sense, couldn't be divided etc. Now I can give € directly to my clients. I believe it will totally help my sales grow

Les Petits Imprimés
Estonia
About 5 years using the app