Reviews (663)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account interface on Shopify, making it more user-friendly with features like dashboards, order history, and delivery tracking. It supports loyalty programs with credit and points, boosting customer retention. The app offers customization options like OTP and social logins for security. Merchants also praise the responsive and helpful customer support, capable of extensive customizations to meet specific needs.

July 23, 2020

Awesome support that is able to customize and fix issues timely. By far the best support team out of all apps that I've used

PROJECTISR US
United States
About 4 years using the app
May 10, 2018

I was stuck and not sure if I had configured this app correctly. I contacted support and James was able to solve my issue in no time. Thank you James. Great customer service!

Nutriqusa
United States
About 4 years using the app
Edited March 26, 2020

I love the app, work very very great.
CUSTOMER SUPPORT IS AWESOME
THANK YOU FLITS TEAM IM VERY HAPPY.

Black Demons
Mexico
About 4 years using the app
Edited December 1, 2020

I am sure this is the best choice. Thanks for the fast and patient support. They solve all the problems.

CADCAM Tools
Hong Kong SAR
About 4 years using the app
May 13, 2019

This is a great app, the app makes my website more professional and the customer experience is very good. I would like to thank the app's customer service and technical team, who are very professional and patient to help me. This app is worth your possession

MISSTLY
China
About 4 years using the app
Flits replied May 18, 2019

Thank you so much for the kind words and five-star review. Our team is pretty awesome :)

March 12, 2021

I'm using Flits' free plan for my site's accounts and it's 100 times better than the standard shopify customer account page. It makes the account page looks much more professional and the best part is, there's a re-order option on each products that customers previously order which is wonderful! this option is available in the FREE plan as well. To top it off, they went above and beyond (Ankit) to remove a residual code that was left by a different app on our website. We had no idea how to remove and which app it was causing the popup to show at order confirmation page. We asked Ankit if they can help even though it's not their app, they requested access to our site backend, searched for the code and provided the name of the app with screenshots. HUGE HUGE relief because we just could not figure this thing out!! This type of support is unheard of these days. THANK YOU THANK YOU THANK YOU Flits!!!!

Myralena
United States
Almost 4 years using the app
Edited August 13, 2024

Great App, one of the best out there. Make a complete makeover of your customer's account, and not only that. I would go as far as to say Flits has THE BEST SUPPORT TEAM I have ever worked with.

Carbone Store Panamá
Panama
Almost 4 years using the app
November 22, 2019

⭐️⭐️⭐️⭐️⭐️
Really good app and support ! One of the best plugin available on the market for customer account and the most helpful support around. Highly Recommended !

Wethenew
France
Almost 4 years using the app
June 27, 2022

We needed to update an invoice template and I received excellent support from the team at Flits. Clear communication, quick action, and friendly service.

West Coast Seeds
Canada
Almost 4 years using the app
December 24, 2020

The Flits app is a great addition to our store. It allows us to seamlessly integrate social login for our customers and also allows customers to easily reorder a product, track their orders, and many more things right from the account. The set up makes the login page look a lot more beautiful too. Customer service is also top notch.

Le Ravishe Beauty Mart
United States
Almost 4 years using the app