Reviews (98)

Overall rating
3.6
Counts per rating level
  • 50% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 7, 2024

Difficult to manage, unclear information whether the flows works or not, no saved notifications what flows have been sent out or used.

Perfumes
United Kingdom
Over 2 years using the app
September 17, 2024

When it works, it can be beneficial but it doesn't work often, and the support for this app is useless. When you speak with Shopify support, no one seems to know or understand the app.

I built a flow that should hold fulfillment orders when a product type it added to an order. Sometimes the flow works, and sometimes it says "Hold fulfillment order

Succeeded" but it didn't succeed when you look at the actual order. And no one knows how to help. It's sad because it could be an excellent app!

Zebrasclub
Canada
About 2 years using the app
Shopify replied September 18, 2024

Hi, thanks for your review. We are sorry about your frustration with Shopify support. We recommend always trying to ask first on Flow's community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow.

For holds, if Flow says that it held fulfillment, it did. But what can happen is that other apps or workflows can release that hold just as quickly. If you need more detail, consider trying to post on the community.

November 30, 2024

A must in the My store Shop/App arena.

Adorn&Amuse
Australia
2 days using the app
October 9, 2024

Product hide flow not working.

Infinite Craze
India
4 months using the app
Shopify replied October 17, 2024

Hi, for other people reading this, Flow's "Hide product" action is working correctly to unpublish products.

October 9, 2024

Create more problems in your life than solutions

Bing Bang
France
20 days using the app
August 22, 2024

For some things this works great! For others I am scratching my head as to why it won't. For example, I can take products by vender and add them to a manual collection for use in the tax exclusion zones since for some reason an automatic collection isn't allowed. Works great. But when I want to send an email to a customer that is imported with the tag eBay I am having trouble finding an option to just send a simple email out with a basic text. I have tried using Mail as well but it wants a template and then it adds it to a marketing list but that is not what I want to do. Just a simple email. The last issue is that I have other people adding products and I only want certain vendors products to be available in say Canada. There are options to hide products from channels for example, but nothing to remove the product from a market such as Canada. So you have to remember to select this every time every product any employee adds or it defaults to add it to the Canada market. Very frustrating. Maybe with a few updates this flow app could be really useful. But it is just missing a few variables here and there and functions to be as useful as I was expecting. Seeing as how most of my flows are fixing issues that Shopify has created such as not allowing me to use an auto collection for tax exclusions, I have to use this app. Since they default to add new products to all markets, I need to use a flow to fix it. So really it is annoying that I cannot do what I want to have done.

Adventure Parts
United States
6 days using the app
May 24, 2024

One of the extremely beneficial apps that allow us to automate a huge part of our store AND its being regularly developed and enhanced!

Petriotics
Lebanon
Over 1 year using the app
Shopify replied May 26, 2024

Hi, thanks for the review. We really appreciate it!

October 25, 2024

Absolutely brilliant, the new updates are like replacing Zapier and make.com, you can write js and even now do mutations inside app, i mean really good

WoolRidge Wholesale
United States
1 minute using the app
August 7, 2024

Quite useful to setup flows.

prenetly-staging
Lithuania
8 months using the app
May 28, 2024

The intuitive low-code editor makes it easy to build unique automations tailored to my specific needs. Whether it’s inventory management, fraud prevention, or order fulfillment, Flow has me covered.

Pixel Porch
United States
About 2 months using the app