Reviews (98)

Overall rating
3.6
Counts per rating level
  • 50% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 16% of ratings are 1 stars
December 17, 2024

Real mixed bag here. Flow has become an integral part of how we operate our store but my god is it frustrating to use at times. I'm here today writing this review out of frustration at recent depreciations. Flow needs to warn us when things are changing instead of just pushing out updates and letting us find out when we go to create new flows or update old ones. I know there is a five star app here but it needs work to show it. Giving it 4 stars because the app is capable of a lot and I'm glad we have it despite the rough edges.

Session Goods
United States
Almost 3 years using the app
Shopify replied December 19, 2024

Hi thanks for the review. Regarding deprecations, we would love to know what deprecations have affected you as Flow itself have very few of those, but Flow must handle changes as Shopify changes the API over time.

November 30, 2024

A must in the My store Shop/App arena.

Adorn&Amuse
Australia
2 days using the app
August 28, 2024

日本語対応していない為使いづらさはありますが、柔軟なマーケティングオートメーションを作成することができ素晴らしいアプリです。
今後もさらなるトリガーやアクションの追加を期待しています。

tokyovintage
Japan
7 months using the app
October 7, 2021

This app allows us to automate and structure processes around anything in Shopify and beyond. The new Flow has better overviews and more possibilities making it even more powerful.

Patta
Netherlands
Almost 4 years using the app
Edited November 12, 2021

Very useful app for automation such as customer and order tagging. My only complaint so far is that there are not order-related actions for fulfillment. For example, "if an order product type is X and fulfillment status shows as "partially fulfilled"> ACTION mark line item as "Fulfilled". Please add this feature! This would be incredibly useful for us. Another feature that would help is if there were "actions" related to products for bundling purposes. For example we have a product in our store that is a bundle composed of individual skus. The bundle has its own SKU and when ordered Shiphero shows the component skus in the bundle to our 3PL. Ideally, we could have a workflow that also does this in shopify. For example: If order contains X (bundle SKU product) ACTION replace with these items. This would allow us to accurately track the single SKU components sales within shopify.

Femme Detox
United States
Over 2 years using the app
Shopify replied May 3, 2022

Hi, thank you for the review and the suggestions. It’s important that we fully support Shopify triggers and actions, so we are working on an approach to allow many more actions. Stay tuned for details.

August 27, 2019

I have used this app to quickly and easily add complex automations to my business. This app has saved our business tens of thousands of dollars in saved time and money. I'd give it 5-stars if there were a few more trigger events, but they seem to be adding more and more functionality to it every day so I'm sure the list of triggers will continue to grow.

Aquatell Canada
Canada
About 2 years using the app
November 17, 2019

We have been using Flow since we migrated to Shopify Plus, we couldn't run our business without it. That being said it could be improved.

-HippieShop

HippieShop.com
United States
10 months using the app
December 27, 2018

This is fairly useful - it's like Zapier w/ access to your SQL database. In fairness, it's currently more handy in theory than in practice.

https://www.dopeboo.com

DopeBoo
United States
8 months using the app
Edited January 21, 2021

Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.

bryananthonys-preview
United States
7 months using the app
Shopify replied January 20, 2021

(Update) Hi thanks for the re-review. We do have a planned update that will enable you to add conditions based on inventory location.

August 23, 2023

I am not using this as much as I should. I need more time in the day so I can play with all the toys that I have available.

My Ruby Lips
United States
3 months using the app